NOTHING TO BE WRITTEN IN THIS MARGIN
CONFIDENTIAL
Members of the two Councils. The
machinery of this office had been steadily
strengthened and expanded in recent
months. It is supervised by an expatriate
Administrative Secretary who acts as a
receiving point for representations from
the public and who makes any necessary
enquiries from the relevant Government
departments.
(b) The "Ward" system of the Urban Council
Under this system members of the Urban
Council set aside specified periods
during which they receive complaints
from members of the public.
(c) The City District Officer Scheme
Under this scheme, which was introduced
at the beginning of 1968, District
Officers have been appointed for the
various urban areas of the Colony.
These officers make themselves accessible
to those living within their districts
with the object of providing a two-way
channel of communication between the
people and the Government.
4. Before he left London Sir Murray MacLehose
thought that the proposal to appoint an Ombudsman
had proved a useful pace-setter in that it had
stimulated the creation and development of facilities
such as those mentioned above for the ventilation
of grievances.
He asked however that no decision in this marłen
be taken en vreest until he had had an apportunity
ee
2.
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/personally