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the subject of a report to the legislative Council or the Governor under
this Ordinance.
Mode of complaint.
(Cap. 136.)
Commissioner to refuse to investigate certain
complaints.
Commissioner may refuse to investigate
12.
PART IV.
COMPLAINTS.
(1) Every complaint to the Commissioner shall be made in
writing and may be in any language.
(2) Notwithstanding any provision in any law, where a letter written
by a person in custody on a charge or after conviction of any offence,
or by any patient within the meaning of the Mental Health Ordinance, is addressed to the Commissioner it shall be immediately forwarded, unopened, to the Commissioner by the person for the time being in charge of the
place where the writer of the letter is detained or received.
13. Notwithstanding the generality of the powers conferred on the
Commissioner by this Ordinance, the Commissioner shall not investigate,
or, as the case may be, further investigate, any complaint if
(a)
it relates to any decision of which the complainant has had
knowledge for more than twelve months before the complaint is
received by the Commissioner;
(b) it is made anonymously;
(c) the complainant cannot be identified or traced or is unwilling
to appear before the Commissioner to substantiate his complaint
orally; or
(d) it, or a complaint of a substantially similar nature, has pre-
viously been the subject of an investigation.
14. Notwithstanding the generality of the powers conferred on the Commissioner by this Ordinance, the Commissioner may, in his discretion,