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Travel and Tourism

and Hong Kong International Airport. It takes guests to Ngong Ping Village, which is designed in a Chinese architectural style with attractions including Motion 360 and Walking with Buddha. The Tian Tan Buddha, Po Lin Monastery, Ngong Ping Piazza and Wisdom Path are other attractions.

Peak Tram

The Peak Tram is a funicular railway that began running from Garden Road in Central to The Peak in 1888. It offers a unique view of the ridgeline and skyscrapers of the city. Major upgrading works began in 2019.

Hong Kong Tourism Board

The board is a statutory government-subvented organisation that markets Hong Kong round the world as a preferred travel destination. It comprises 20 members who represent various tourism-related sectors and communities. In addition to its Hong Kong head office, the board has 15 offices worldwide and representatives in six source markets.

Information Network

There are seven visitor centres locally, at the airport (two centres), The Peak Piazza, Tsim Sha Tsui Star Ferry Concourse, Hong Kong West Kowloon Station, HZMB Hong Kong Port and Kai Tak Cruise Terminal, whose visitor centre operates during ship calls.

Visitors can check out travel recommendations from locals through the Hong Kong Pals programme. Travel information is also available from the board via its website, mobile applications and social media. The website presents 22 market versions covering 15 languages, while the mobile site comes in 11 versions to address increased demand for mobile browsing.

Marketing

The board spearheads the promotion of Hong Kong in major tourist source markets and strives to offer the best experiences for visitors. It adopts 'Best of all, it's in Hong Kong' as a destination brand to highlight that, from world-class attractions to neighbourhood culture, Hong Kong warmly welcomes the world to experience the best it has to offer.

Service Quality

Honest and Quality Tourist Services

The government works closely with the tourism industry and related organisations to promote honest and quality services for tourists. It cooperates with the council to protect consumers' interests and ensure the healthy development and operation of the tourism market. Laws such as the Trade Descriptions Ordinance are in place to prohibit unfair trade practices and protect the legitimate interests of consumers.

The council inspects tour operations and registered shops regularly. It also operates a Refund Protection Scheme for Registered Shops, which allows Mainland tour group members who are not satisfied with their purchases to return the goods and seek refunds within 180 days of purchase, provided the goods are in proper condition.

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