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Public Order

professionals and representatives of NGOs and government departments. The CSD organises publicity activities to appeal for public support for offender rehabilitation.

Community Education

The department reaches out mainly to secondary students with its Rehabilitation Pioneer Project to encourage youths to stay away from crime and drugs and support offender rehabilitation. Programmes include the Creation and Rehabilitation drama and music performance and the Reflective Path programme, which simulates real imprisonment experience. In July, Rehabilitation Pioneer Leaders, a youth uniformed group, was established to raise the effectiveness of community education. Youngsters with leadership potential are provided with training to broaden their horizons and develop their potential. They are encouraged to contribute to society by promoting inclusive, law-abiding values for a better Hong Kong.

Visiting Justices

Two Justices of the Peace visit each penal institution fortnightly or monthly, depending on the type of facility. The Justices of the Peace receive and investigate complaints from persons in custody, inspect their diets and examine their living and working conditions.

Quality Assurance

To uphold and improve service standards, the department initiates enhancements of safety, security and overall workflow through regular inspections, management studies, and innovation and technology.

Complaints

The Complaints Investigation Unit handles and investigates complaints related to the department. All investigation reports are examined by the CSD Complaints Committee. A complainant dissatisfied with the outcome of an investigation may appeal to the CSD Complaints Appeal Board. Persons in custody may lodge complaints with any CSD officer or through other channels, such as the visiting Justices of the Peace, the Ombudsman and Legislative Councillors.

Customs and Excise Department

The Customs and Excise Department is responsible primarily for the collection of revenue on dutiable goods, prevention of duty evasion, suppression of drug trafficking and abuse, prevention and detection of smuggling, and protection of intellectual property rights. The department also enforces legislation to protect consumer interests, safeguard and facilitate legitimate trade and industry, uphold Hong Kong's trading integrity and fulfil relevant international obligations. At the year end, it had 6,970 posts (see also Chapter 5).

Revenue Protection and Collection

The department collects excise duties from commodities stipulated in the Dutiable Commodities Ordinance: liquor, tobacco, hydrocarbon oil and methyl alcohol, It administers a licensing and permit system to ensure no dutiable commodities, whether imported or locally

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