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Public Order

to the courts, review boards and institutional management on request. The department assesses the person's risk of reoffending upon discharge using an empirically based protocol and clinical measures.

Statutory Supervision

Statutory supervision aims to help supervisees reintegrate into society. It is provided to young persons discharged from custody, people discharged from training, rehabilitation, detention. and drug addiction treatment centres, those discharged under the Release Under Supervision, Pre-release Employment and Post-release Supervision schemes, and those discharged under a conditional release order or post-release supervision order. Any breach of the supervision conditions may result in recall for a further period of training, treatment or imprisonment. At the end of 2017, 1,723 people were under active statutory supervision.

Community Support

Community acceptance and support are paramount to an offender's rehabilitation and reintegration into society. The Committee on Community Support for Rehabilitated Offenders. is a non-statutory advisory body appointed by the Commissioner of Correctional Services to advise on rehabilitation programmes as well as reintegration and publicity strategies. It comprises community leaders, professionals and representatives of NGOs and government departments. The CSD organises publicity activities to appeal for public support for offender rehabilitation.

Community Education

The department reaches out mainly to secondary students with its Rehabilitation Pioneer Project to encourage youths to stay away from crime and drugs and support offender rehabilitation. Programmes include the Creation and Rehabilitation drama and music performance and the Reflective Path programme, which simulates real imprisonment experience.

Visiting Justices

Two Justices of the Peace visit each penal institution fortnightly or monthly, depending on the type of facility. The Justices of the Peace receive and investigate complaints from persons in custody, inspect their diets and examine their living and working conditions.

Quality Assurance

To uphold and improve service standards, the department initiates enhancements of safety, security and overall workflow through, among others, regular inspections and management studies and the introduction of innovation and technology.

Complaints

The Complaints Investigation Unit handles and investigates complaints related to the department. All investigation reports are scrutinised by the CSD Complaints Committee. A complainant dissatisfied with the outcome of the investigation may appeal to the CSD Complaints Appeal Board. Persons in custody may lodge complaints with any CSD officer or

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