ENG-2011 — Page 399

Public Order | 347

centres, and offenders discharged under the Release Under Supervision, Pre-release Employment and Post-release Supervision schemes, as well as offenders discharged under a conditional release order or post-release supervision order. The aim of supervision services is to help ex-offenders reintegrate into society. Any breach of the supervision conditions may result in these ex-offenders being recalled for a further period of training, treatment or imprisonment.

In 2011, 2 138 offenders were discharged under supervision. They, together with those discharged in previous years and who had yet to complete their supervision period, numbered 2 323 people under the CSD's supervision at the end of the year. During the year, 1 285 people were recalled for breach of supervision conditions.

Community Support

Community acceptance and support are of paramount importance to an offender's rehabilitation and reintegration into society. The Committee Community Support for Rehabilitated Offenders is a non-statutory advisory body appointed by the Commissioner of Correctional Services to advise on rehabilitation programmes as well as strategies on reintegration and publicity. It comprises community leaders and professionals from various sectors of society and representatives of non-governmental organisations and government departments. The CSD also organises a variety of publicity activities to appeal for public support for rehabilitated offenders.

Information Technology and Management Services

The CSD makes continuous efforts to enhance the quality and efficiency of prison management and offender rehabilitation services through the use of new technologies.

Visiting Justices

Each penal institution is visited by Justices of the Peace fortnightly or monthly, depending on the type of institution. The Justices of the Peace receive and investigate complaints from persons in custody, inspect their diets and examine the living and working conditions in the institutions.

Quality Assurance

To uphold the service standard of the department and strive for continuous improvement, the department initiates enhancements through regular inspections and management studies.

Complaints

The Complaints Investigation Unit is responsible for handling and investigating complaints in relation to the department's work. All investigation reports are subject to the scrutiny of the Correctional Services Department Complaints Committee. Offenders may also lodge complaints with any senior officer or duty officer of the CSD, or through other channels such as the visiting Justices of the Peace, The Ombudsman and Legislative Councillors.