Public Order | 307
Training
The Hong Kong Police College, established in 2006, provides professional training to help police officers discharge their duties effectively, providing quality service to the public.
During the year, the college completed the preparatory work for its online Training Management System, which will be implemented throughout the force in 2008. The system enables the training administration process to become fully automated, facilitating more systematic analysis of training data to help formulate training policies.
The Scenario-based Interactive Multimedia Simulation (SIMS) System, an electronic training system developed in-house, won two international awards, including the first runner-up prize in the 'Communication and Collaboration' category of Adobe MAX Awards 2007 and the 'Project of the year 2007' in the 'Soft Skills/Business Simulation' category of Training Technology in Action Awards organised by the international Training magazine. The interactive simulation system enables trainees to receive decision-making, coordination and leadership training in a virtual environment. In addition to reducing training cost, SIMS also enhances training effectiveness significantly.
Occupational Safety and Health
A key feature of the Force Safety Management System, which is designed to meet internationally recognised standards, is the product of a risk aware working culture as opposed to a risk-averse culture. The officers responsible for safety management are all experienced operational police officers.
The system is being enhanced through greater use of technology. A fully computerised version of the system is in the final design stage and is undergoing tests. The force has also embarked on a knowledge management project to enable officers to refresh their risk management skills.
Service Quality
In 2007, the Police Force released its fourth Strategic Action Plan for 2008-2010. It contains 17 key projects that support the four strategic directions, which will be the main management areas in the years to come.
To continue encouraging officers to live by the force's values, the force launched a sixth round of its 'Living-the-Values' workshop under the heading 'Fairness in all our Dealings' in September.
Complaints Against Police
The Complaints and Internal Investigations Branch, which is independent of other parts of the Police Force, comprises the Complaints Against Police Office (CAPO) and the Internal Investigations Office (IIO).
CAPO investigates public complaints against members of the Police Force. The investigations of complaints are monitored by Independent Police Complaints Council (IPCC). In 2007, CAPO received 2 569 complaints, an increase of 2.3 per cent,
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