PUBLIC ORDER
it will assure users of the 999 hotline that they have reached the correct number and their call will be answered as soon as an operator is available.
A program to replace all the police analogue cellular phones by digital phones has been completed. A sophisticated service centre for the repair of thermal imaging night observation equipment was set up in the third quarter of 1996. A quality management system is being planned with reference to the International Standard (ISO 9000) to ensure that the best service can be delivered. A new digital radio network has been implemented for the Traffic Police. This will provide secure communications with better and wider radio coverage and less interference.
The planning and development of communication needs for other major projects is proceeding. They include the mini-firing ranges at Kowloon East Operations Base, the alarm and intercom system for 427 detention cells in 50 police stations, a secure communications system for VIP Protection Unit and Witness Protection Unit, the replacement of the Mass Transit Railway District radio control facilities, the police communications systems at Chek Lap Kok airport and the new Marine Police. communications system.
Information Technology
Development and implementation of the systems under the Force's Information Technology (IT) Strategy was in full swing in 1996. Three more systems under the IT Strategy the Personnel Information Communal System, the Computer Assisted Fingerprint Identification System and the Police Email Network - went live in 1996. These systems have greatly improved the efficiency of personnel administration, the effectiveness in the fight against crime and the timeliness in dissemination of information within the Force.
The development of the Formation Information Communal System (FICS), which automates day-to-day operations including case processing at District and Divisional levels, has been completed. Rolling out of FICS started in November and will be completed by November 1997.
Site preparation work for the installation of networks, servers and workstations has been completed in most Police Stations. These form part of the Police Data Communication Network which will interconnect all information systems within the Force as well as some external systems from other government departments such as driving and vehicle licence records, identification cards and court cases documentation. In addition, the development of the Regional Information Communal System, the Traffic Operations Management System, the Leave Recording System and the Reference Material System are in progress.
Transport
The Police fleet comprises 2 400 vehicles ranging from 250 c.c. motorcycles to large vans and lorries, plus a range of specialist vehicles such as mobile command units, exhibition buses and Saxon armoured personnel carriers. A programme to improve the working environment for patrol officers has commenced with a view to replacing the majority of front-line vehicles over the next five years with vehicles incorporating up-to-date features. The emphasis is on technical improvements in order to reduce driver fatigue and improve safety. These features will include air-conditioning, power
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