D
We attribute our longevity and success to upholding the highest level of business ethics and integrity in our operations. We adopt a zero-tolerance approach to corruption or malpractice of any form including bribery, money laundering, extortion and fraud. All employees are expected to read, understand and strictly follow a clear set of guidelines as delineated in the Code of Conduct, which requires all employees to exercise due diligence. During the reporting year, there were no confirmed cases of non-compliance with the anti-corruption regulations of Hong Kong.
To keep abreast of the latest trends in anti-corruption enforcement, we arrange biennial seminars and talks with the Independent Commission Against Corruption for relevant staff members, particularly for business units that may be exposed to higher corruption risks, such as purchasing and procurement, tendering, sales and marketing. Our last round of training was conducted in 2016, with 88% and 91% of attendance rates for ethics management and catering integrity, respectively.
Under the Company's whistle-blowing policy, our employees at all levels are encouraged to report violations or suspected violations and raise concerns of any improper behaviours. All whistle-blowing disclosures will be treated as confidential and will be submitted to the Internal Audit Manager for further investigation.
As a company that was founded, and has flourished in Hong Kong, we witnessed the development of our community and are proud to be part of it, providing good quality services, opportunities and support for our customers, employees and the underprivileged.
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With the support of our Board of Directors at the strategic level, and the active participation and support of our staff, over the years CSR has become an essential part of the culture of Hong Kong Ferry Group. Three principles guide our CSR initiatives and corporate culture: love Victoria Harbour, love Hong Kong, and care for the people.
At a time when public transportation was lacking, with the aim of providing convenience for the public, we spearheaded cross-harbour vehicular ferry services in March 1933. Being the only way for private and commercial vehicles to commute between Hong Kong Island and Kowloon at the time, the vehicular ferry services played an important part in supporting the economic development of Hong Kong. During the golden period spanning the 1960s and 1970s, we had a total of 17 ferries carrying passengers and vehicles across the harbour, with an annual passenger volume of about 200 million. Although the last vehicular ferry route, from North Point to Kowloon City, was suspended in January 1998 due to the opening of the Cross Harbour Tunnels and the network expansion of rail services, such services undoubtedly played a historic role and remain an important part of the collective memories of the Hong Kong people.
Hong Kong Ferry (Holdings) Company Limited
Annual Report 2017
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