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whole urban area last year? Was it because of publicity or was it to do with technical difficulties? I would like some response. At the same time, I notice that the reply says the inflow of application forms was erratic. Was that to do with inadequate publicity?
Ms. Grace Au YUK-HAR (in Cantonese):—Concerning the first question raised by Mr. TANG, the telephone user registration service was implemented in July 1992, but Phase II was implemented not too long ago. The Department has a set of plans to implement or extend the service in the coming fiscal year as well as to carry out a full review and study of the service. Mr. TANG questioned whether there were inadequacies in publicity and extension. I share that feeling. We have the duty to raise this for discussion at the coming meeting of the Recreation Select Committee. I hope that members of the public can know more about this service, its existing scope and plans for extension as well as what kind of improvement to make. Thank you, Mr. TANG.
MR. WU CHI-WAI (in Cantonese):—Mr. Chairman, paragraph 3 of the reply mentions that the hirer of a venue will have to confirm the reservation by payment of the relevant hiring charge three days ahead of the actual date of use. Mr. Chairman, have we considered making use of Payment Express Terminals and the Payment by Phone Service for the convenience of users? By doing so, they need not go to venues to confirm bookings and more choices can be offered for payment. I am sure Members know that Payment Express Terminals are common facilities. If they can be made use of, hirers will have greater convenience.
Ms. GRACE AU YUK-HAR (in Cantonese):—I think the suggestion by Mr. Wu is worth considering. As I said, in the year 1996/97, there will be a comprehensive review of Phase II of the service. As to whether there can be payment alternatives for the convenience of members of the public, I think we should look at it and try to input by way of technical and manpower resources.
MR. DANIEL TO Boon-Man (in Cantonese):—Mr. Chairman. I would like to follow up on the third part of the question. In nearly four years in the past, there was never a case of withdrawal of telephone registration service. In other words, there was no question of rejection of the eligibility for booking services. The question also touches on the wording of the user application form which states that UC has the discretion to withdraw the telephone booking service without giving any reason. Such wording gives rise easily to misunderstanding. Since we have not had such instances, can the Department use clearer and more positive wording? And for image, can we change to wording which is more reasonable and readily understood by way of improvement? I hope the Department will give this due consideration.
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whole urban arca last year? Was it because of publicity or was it to do with technical difficulties? I would like some response. At the same time, I notice that the reply says the inflow of application forms was erratic. Was that to do with inadequate publicity?
Ms. Grace Au YUK-HAR (in Cantonese):—Concerning the first question raised by Mr. TANG, the telephone user registration service was implemented in July 1992, but Phase II was implemented not too long ago. The Department has a set of plans to implement or extend the service in the coming fiscal year as well as to carry out a full review and study of the service. Mr. TANG questioned whether there were inadequacies in publicity and extension. I share that feeling. We have the duty to raise this for discussion at the coming meeting of the Recreation Select Committee. I hope that members of the public can know more about this service, its existing scope and plans for extension as well as what kind of improvement to make. Thank you, Mr. TANG.
MR. WỤ CHI-WAI (in Cantonese):—Mr. Chairman, paragraph 3 of the reply mentions that the hirer of a venue will have to confirm the reservation by payment of the relevant hiring charge three days ahead of the actual date of use. Mr. Chairman, have we considered making use of Payment Express Terminals and the Payment by Phone Service for the convenience of users? By doing so, they need not go to venues to confirm bookings and more choices can be offered for payment. I am sure Members know that Payment Express Terminals are common facilities. If they can be made use of, hirers will have greater convenience.
Ms. GRACE AU YUK-HAR (in Cantonese):-I think the suggestion by Mr. Wu is worth considering. As I said, in the year 1996/97, there will be a comprehensive review of Phase II of the service. As to whether there can be payment alternatives for the convenience of members of the public, I think we should look at it and try to input by way of technical and manpower resources.
MR. DANIEL TO Boon-Man (in Cantonese):—Mr. Chairman. I would like to follow up on the third part of the question. In nearly four years in the past, there was never a case of withdrawal of telephone registration service. In other words, there was no question of rejection of the eligibility for booking services. The question also touches on the wording of the user application form which states that UC has the discretion to withdraw the telephone booking service without giving any reason. Such wording gives rise easily to misunderstanding. Since we have not had such instances, can the Department use clearer and more positive wording? And for image, can we change to wording which is more reasonable and readily understood by way of improvement? I hope the Department will give this due consideration.
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