Tsui, Sham Shui Po, Lai Chi Kok, Shek Kip Mei, Kowloon Tsai, and such housing areas as Tai Hang Tung, Tai Hang Sai, Lei Cheng Uk and So Uk Tsuen. The Social Welfare Officer in charge of the North Kowloon District Office has a staff of 16 caseworkers, and, in addition, is responsible for the supervision of the Sham Shui Po Family Services Centre. He has a staff of altogether 16 caseworkers.
61. Any person with any type of social problem affecting himself or his family may apply to the nearest District Office or Family Services Centre for advice or assistance. An applicant is first inter- viewed by an 'intake' caseworker who makes a general assessment of the nature of his 'client's' problems and the extent of his needs; the applicant is then interviewed again by a caseworker to establish whether any assistance can be given and in what particular form. Such interviews are conducted in the privacy of interviewing rooms and the applicant is invariably told that any information supplied by him is kept in the strictest confidence.
62. Casework services provided by the Division consist of the following:
(a) Advice on problems of personal and family relationship as may stem from husbands and wives, and parents and children;
(b) The administration of aid under public assistance;
(c) As a corollary to (b), advice for needy families on how best they could re-establish their independence, and assistance in the form of introductions to various Government Departments and voluntary organizations for the purposes of obtaining supple- mentary aid, advice on employment, resettlement on com- passionate grounds, fixed pitch hawker licences, free or sub- sidized schooling for children, nursery care for the very young, and institutional care for the very old, etc.;
(d) Services designed to rehabilitate the physically handicapped and
the mentally disabled;
(e) The protection of children and young persons in need of care; (f) Investigations into applications for legal aid and workmen's
compensation.
63. It is a common mistake to think of a caseworker as a desk- bound official sitting in his or her office waiting for things to happen. Quite the contrary, caseworkers have a great many visits to make to
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