August
Customer opinion surveys were conducted to obtain customer views on air- conditioned services.
September
Four Passenger Liaison Group meetings were held to obtain public opinion on KMB
services.
October
Long Win Bus Company Limited won a franchise to operate 12 bus routes to the new Chek Lap Kok Airport and Northern Lantau.
KMB instituted a "Service Ambassador" training programme for Service Department front-line staff.
KMB donated two 24-seater Toyota coaches to Haven of Hope Hospital.
November
KMB launched three new TV commercials entitled "Soccer", "Grandma" and
"Lover" which were aired on TVB-Jade and ATV-Home.
The Bus Captain of the Year competition was held, which attracted an audience of some 70,000.
選
KUB
九巴服務 日日進步
1996
COND
December
KMB implemented an overnight bus network for East Kowloon and Tseung Kwan O with an interchange at Kowloon City.
KMB upgraded its Passenger Enquiry Hotline system to incorporate an innovative enquiry service, B.A.T. (Bus Arrival Timeline), for its route Nos N216 and N293 overnight bus service.
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