CERTIFIED COMPANY
HKQAA
Certification Number CC 42K
The Kowloon Motor Bus Co. (1933) Ltd.
Service Department Kowloon Bay Depot
The H&QAA certifier herewith that then organization har
quality item which vanifies the international candards
for quality management and quality aturance (150 9000)
dated 19 October 195
The KQAA Certificate ISO 9002: 1994
Signed for and on behalf of
HÀNG Kline (ALP) ANND RANGE Aril N
CERTIFIED COMPANY
HKQAA
تیار دیا ہے۔
Certification Number CC 632
THE KOWLOON MOTOR BUS CO. 41933) LED). Service Department - Lai Chi Kok Depot
The HKQAA Certificate ISO 9002 : 1904
HONG KONG OR ALAN NG RING DE
CERTIFIED
COMPANY
HKQAA
Certification Number CC 634
THE KOWLOON MOTOR BLS CO. (1933) 1.TD. Service Department - Shatin Depot
At the zenit
that the quali assuance system utiti unserpense omlovased fully su the negumvosent.
of the wine standar! for quality assurance (210) 965 July 1994 Versuri Semister na!! he offered at attem
Appender Singid such Appen
regamerző 24 July 1995. Takout com for
-', the address partestarts described m the
→e same number at thja Crufene Kmigamalla
any
The HKQAA Certificate ISO 9002 : 1994
HONG KONG QUALITY ASSURANCE AGENCY
CERTIFIED
COMPANY
HKQAA
Certification Number CC 633
THE KOWLOON MOTOR BLS CO. (1933) LTD. Service Department - Tuen Mun Depot
AS THE CONTINGchon audit care and moi om this enterprise by ISKGAA, I was gutablished
thai the quay skuurance » nem at this enterprise confumeed fully ta the requirement.
of the international standard for quality assurance (156) 900] July 1944
Never shail he offered at or tram naềy the addresses, pascularly deurbed in the Appendie korin such Appendia healing the same number as thus Certificase (Uriginally reprod 21 July 1999 Latest make 25 July 19
The HKQAA Certificate ISO 9002 1994
surd for and ww behalf of
HONG KONG QUALITY ASSURANCE AGENCY
)
New Safety and Environmentally Friendly Features
In line with the new and more stringent exhaust emission regulations effective April 1997, new engines which comply with the new standard (Euro 2) are now being tested in service.
A new piece of driver safety legislation which requires three-point seat belts has been proposed and is targeted for implementation during 1997. To prepare for this, all new buses under fabrication will be equipped with the necessary seat belt anchorage points.
Passenger safety features and improved air conditioning systems continued to be developed. Comfort levels have been improved with the introduction of larger seats and a new 2 by 2 seating configuration replacing the 3 by 2 arrangement in the upper saloon.
ISO Certification
As a milestone of our achievement in improving the overall quality of service, our three operating depots, located in Lai Chi Kok, Sha Tin and Tuen Mun, were ISO certified in July 1996. This reflects our high standard with regard to bus fleet repairs and maintenance. Similar service levels are aimed for all of our "build and overhaul"
facilities.
Upgraded Passenger Service
KMB pays the closest attention to all aspects of service to ensure that passengers have a pleasant journey with utmost convenience.
On-vehicle Public Address System
The announcement system installed in Airbus routes has been upgraded to offer better service to Hong Kong visitors. The cassette tapes for the announcement system have been replaced by a new electronic Stop Announcement System called Intelligent Station Reporter, which also features message broadcast functions. The new system will also be installed in the 10 new super low-floor single-deck buses. The feasibility of integrating a visual display with this audio system will be studied.
Modern Bus Shelters
In 1996, 260 aluminium bus passenger shelters were erected throughout Kowloon and the New Territories. Equipped with a rotating information panel and stylish
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