1994 — Page 27

Operational Review

CUSTOMER SERVICES

Transport Services

NEW ROUTES

The route network further expanded during the year. A total of 19 new bus routes were inaugurated. Nine of these serve the demand arising from new developments. One is an additional airport service to Kowloon Tong MTR Station. Another new route deploying

air-conditioned single-deck buses was introduced as the Nathan Shopper Route for the convenience of shoppers along the Nathan Road Corridor. In addition, three air- conditioned special services (including one cross-harbour service) were introduced to provide commuters with an attractive alternative to crowded MTR compartments during peak hours. One special morning route is also operated to cater for the high morning peak demand. Furthermore, two new all-night services as well as two special routes which

operate during the Lunar New Year and Ching

Ming Festivals were introduced.

AIR-CONDITIONED BUSES

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彌敦購物線

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The Nathan Shopper service provides convenience

to shoppers along the Nathan Road Corridor. 彌敦購物綫方便前往彌敦道一帶購物的遊人。

The continued increase in the use of air-conditioned buses reflects the Company's focus on improving the quality of service to passengers. In the year under review, the number of air- conditioned buses increased from 598 to 734, comprising 440 double-deck and 294 single- deck buses. These buses now represent 22 percent of the entire fleet.

chez moi

The Kowloon Motor Bus Company (1933) Limited

25