1989 — Page 32

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MANAGEMENT REVIEW OF OPERATIONS

業務回顧報告書

MORE INFORMATION TO THE PUBLIC

Our Passenger Enquiry Hotline

received and answered an increased number of telephone calls from the

public in 1989. There were 475,770

phone calls made in 1989 which

represent an average of over 1,300 calls per day.

There was also a substantial rise in the number of visits and media

interviews. The various events included the inauguration ceremonies of new bus routes, the deployment of specially

designed double-deck buses to Route

Twisk, the Grand Opening of the

Shatin Depot and numerous tours by overseas visitors, local officials, District Board Members and other organisations. TV programmes also covering various. aspects of KMB operations were broadcasted in 1989.

為公衆提供更多資料

本公司之乘客諮詢熱綫電話服務,於

一九八九年內共接獲及答覆市民之查詢

電話共四十七萬五千七百七十個,即每日

平均超過一千三百個。

本公司去年亦舉辦較多的參觀活動及

新聞訪問。其中包括新巴士路綫啟用

儀式,展示特別設計之雙層巴士行走荃錦

公路,沙田車廠開幕及眾多海外訪客、 本地官員、區議員及其他機構人員來訪。

此外,介紹九巴各方面業務之電視節目亦

會於一九八九年內播放。

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