ANNEX A
DISCUSSION PAPER
BTC HONG KONG: IDEAS FOR DRAFT OVERALL OBJECTIVES
93 W
In Priority Order:
* (see footnote)
Just puri customers,
1. Build an atmosphere of trust with the Hong Kong authorities at all levels and in all departments relevant to British commercial interest. In particular, get to know and work with the new gener- ation of Chinese senior administrators.
2.
Review the prospects for building up the British Chamber as a service to businessmen: draw the demarcation line between what they and BTC should best do, with the aim of maximising their revenue and minimising our costs.
3.
BTC.
Improve the efficiency of the
Notes:
Traditional diplomacy
-
as
we would apply anywhere in the world.
-
- First need is for a sophisticated set of personality notes, with input from all staff.
- We should preferably propose giving maximum support to the Chamber for a trial period of ? one year on condition we can agree the terms. This will have to be approved by the Hongs and other major
British interests.
—
We shall need a man within ! the Chamber. It will not be invigorated by the present Secretariat.
- The anomaly of having the STC on the executive board must be resolved. We should be separate organisations working closely together in private.
- Build up their China expertise.
- Settle whether they will be in the new building
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Bring on stream our IT
system (FOCUS) which has not worked for over a year.
- Tidy it up. Plans have been agreed and a bid for modest funds discussed with OED.
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Introduce Citizens' Charter concepts.
- Make MO fully responsible for all management matters.
Promote team-work; devolve routine tasks; set clear priorities and encourage ideas to emerge upwards.
- A staffing policy is
essential (see second annex).
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