TNAG-1733-FCO40-2446-Minutes-and-Hansards-of-the-Legislative-Council-of-Hong-Kong-1988 — Page 222

In

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MRS. NG

(IN CANTONESE):

ᄉ

I may

asked

fact my question has been Lfact

by Mr. CHEONG_

LEEN. I think the Administration should make

the procedure for handling tourists' complaints

more effective. Even though we provide them with

air tickets, they may not have the time to

come back to Hong Kong to be witnesses so I hope

more attention will be paid

from tourists.

to complaints

MR. CHEONG- LEEN:

Sir, can the Secretary for Transport

inform

this

Council of the number of

tourists who have put in complaints versus the

number of local people over

the period

and the

mentioned

by Mrs. CHOW,

number of prosecutions which took

place in respect of complaints which were received

from tourists, and will consideration be given as

to

how the

procedure to follow up on

complaints received from tourists can be improved,