APPENDIX 1 DEFINITION OF TERMS
Activation Time
Travel Time
Response Time
Service Time
Standby
The interval between receipt of a call and mobilisation of a vehicle.
The interval between mobilisation of a vehicle and its arrival at the scene of the incident.
The interval between receiving a call and arrival at the scene.
The interval between receiving a call and delivering the patient at
a casualty department.
other
а
Deploying ambulances at a location than their base location throughout shift.
Temporary Standby
Backup
Tiering
Locating ambulances
at
an
effective
position for short periods to augment emergency cover.
The relocation of emergency crews to cover a depot or station where cover is temporarily depleted.
The
provision of separate vehicles and crews for emergency and routine duties, with separate control facilities for each tier.
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