SUPPLEMENTARY QUESTIONS TO NO. 8
DR. IP:
can I
Sir, while doubting whether anyone in this Chamber could remember by heart the number of any hot line service which the Secretary for District Administration states is already well known to the public, ask, considering that one often has to wait for many minutes after dialling 108 for an answer, and considering no information would be provided unless exact
is and I repeat exact, information given on the name and the organisation providing a hot line service, would Government consider requesting the Telephone Company, which already has plans to expand their enquiry service, to create a special enquiry service for all government and voluntary sector hot line service?
k.
K-SECRETARY FOR DISTRICT ADMINISTRATION: Sir, as I said in my reply, the Telephone Company has assured that it is planning to expand its enquiry
have
service. As to the adequacy of services I/mentioned, there exist a large number of hot lines through which the general public can and do obtain
information.
But certainly there is a possibility of up-grading
the service, both in the government departments and the public enquiry service, for instance, by installing electronic directory to facilitate the retrieving of
numbers. But, I am not aware that there is, in fact, a deficiency of such
services.
DR.IP : Sir, would Government table for this Council the telephone numbers of all government and voluntary sector hot lines and the nature of their services and request that the Hong Kong Telephone Company should do likewise on a separate page and up-date it periodically in their telephone directory?
SECRETARY FOR DISTRICT ADMINISTRATION: Sir, I have already made enquiries
with the Telephone Company. They do have a list of all the government ht
them and they can easily retrieve through their rather sophisticated
system. As to the table which Dr. IP has requested, I certainly can supply it here during the tea break.
No comments yet.
Private notes are available after approval.