Efficiency
1.
2.
is the cost of a unit of output? distinguish programme cost administration cost.)
What
and
Is it reasonable in comparison to plan, other policies, other departments, other countries etc?
Were there any complaints?
How
3.
How efficient was the administration? long to process a case?
4.
Have all the alternatives been considered?
5.
Is the present policy and administration the most cost effective option?
6.
If not, what are the constraints on using a more cost effective method?
7.
Can they be overcome?
8.
Has the original policy become outdated?
9.
What steps should be taken?
2
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