TNAG-1531-FCO40-2095-Hong-Kong-Vietnamese-refugees-general-1987 — Page 67

C

efficiency indicators

The chart

at ANNEX E gives examples

headings.

examples under the three

But the lines between

between the categories are

absolute: much depends upon the questions being asked.

not

22 Effectiveness indicators include the following types

a

indicators of achievement

is the objective

being met? And if not, to what extent is

is it being

met?

b

tests of cause-and-effect assumptions;

с

tests of changes in the external environment,

assumptions about the external environment, and

the effects of other factors;

d

is

side effects. Often a policy has effects

which may be benefits or costs which were not fully

foreseen at the beginning. They may occur outside

the policy area for which the policy manager

responsible. Unforeseen side effects often come

to light through comments in the Press, complaints,

remarks in Parliament, or action by pressure groups.

23

Input indicators

are

usually

reasonably

straightforward.

They

cover not

only

costs

to

the

9