ર
MANAGEMENT
A
5th Schedule
KMB will examine in consultation with the Commissioner and improve
the management structure in the following areas
(a) Public relations
The Public Relations section will be developed to improve information services to the public on services being operated
and on KMB's future development. The section will also ensure
and improve response to public complaints,
(An assessment of the effectiveness of the section will be made
before deciding on any major changes in its organisation.)
(b) Middle Management
KMB will consider the establishment of area manager posts to
coordinate the work of depot service managers, depot traffic
managers, and the area public relations section. This will1
be tried out initially in the New Territories, based on the
Yuen Long depot and if experience shows that this form of
decentralisation works well consideration will be given to
extending the system to the depots at Kwun Tong and Lai Chi
Kok and later on to new depots planned for Sha Tin and Kowloon
Bay. This will be subject to the availability of suitably
qualified staff.
(c) Records and accounting
KMB will continue with its programme of computerising records on staff, finance, wages, and parts by computer with on-line facilities to each depot.
(d) Radio network
KMB will continue its investigations into a more comprehensive
system of radio communication subject to the technical difficulties
with regard to reception in difficult areas being overcome.
(e)
Consultants
KMB will continue, where necessary, to employ consultants for specific task to improve the services supplied by the Company
including :-
No comments yet.
Private notes are available after approval.