TNAG-0823-FCO40-1030-Policy-on-salaries-for-civil-servants-in-Hong-Kong-1978 — Page 35

FCO40 Hong Kong Department Records 聯邦事務部香港部檔案 All

3

5.

Miss Dunn has referred to the pressures on the

Civil Service over the past 6 years or so. While I do not

go so far as Miss Dunn in saying that some departments are

near breaking point, there are some signs of over-stretch,

particularly in areas of personnel management and communications,

which in some departments tend to have been left a little

to one side.

6.

During these past few years the burden of work

falling on the public service has expanded enormously as

we carry through the multifarious programmes aimed at

improving the quality of life in our community, and meeting

rising and rightful expectations.

While this expansion

and these aims have been necessary and right, and have

enjoyed wide support, they have undoubtedly put a very severe

strain on the middle and upper management levels throughout

the service. In the circumstances it is not surprising

that good staff relations and good man-management have sometimes

suffered. The problem and its cause are however quite clear,

and Members may rest assured that the Administration will

take steps to put it right by reviewing personnel arrangements

generally. I shall be mentioning later some specific

measures which we propose to take now.

7.

I should now like to reply to three specific

staff matters raised by Miss Dunn.

8.

As regards training, despite the very great pressures

on the service, there has in fact been a steady improvement

in/.

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