16.
and invite an avalanche of claims from other groups. Yet in the absence
of a departmental machinery for wage adjustment, Heads of Department
may find themselves in the position of acting as de facto negotiators
with the CSB on behalf of their staff, who are pressing for salary and
wage increases through pay re-structuring.
Again, like the central level of staff relations, the departmental
system has no formal machinery for handling grievances. Thus, the
councils and committees cannot serve as vehicles for the first art-
iculation of grievances which might, if not ephemeral, be transferred
into-a-formal-grievance procedure.
Thus, apart from the onward transmission of pay issues to the CSB and
the settlement of relatively minor matters concerning training and
welfare, what the DCC's do provide is a forum where certain non-pay
issues can be dealt with which have not reached the proportions of a
major 'grievance'. Sometimes such issues are fairly significant: for
example, in the case of government workshops it appears that improvements
in working conditions have been accomplished by department and works or
office committees.
Yet the overall picture remains uneven. Many departmental heads made no
secret of their lack of enthusiasm for consultation. In addition, many
- staff exhibit no confidence in the capacity of council participation to
generate benefits and express no interest in the consultative process.
In the case of the Education Department, Consultative Council association
officials consider that since the departmental head determines the
constitution and agenda of the council, there is an absence of authentic
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