No_6_1956 — Page 76

Showroom in the Gloucester Building

GAS SUPPLY IN HONG

KONG

and fitted before finishing off the struc- ture or before plastering and tiling is done so that no later damage is likely to take place if a new tenant requires gas after taking possession.

The Technical Advisory Department as its name implies deals with all special problems but specialises in the industrial application of gas. Domestic consumers, however, represent a very large portion of the Company's business and every effort is made to give them the care and atten- tion they have а right to demand. Showrooms both in Hong Kong and Kowloon have all the latest appliances on display and fully trained staffs are avail- able to deal with any enquiry that may be made. Even if an appliance is not on display literature is available ог can be obtained, and with its contacts through- out the Gas Industry, the Company can boast of its ability to supply any appliances that may be required given the necessary information and the time to ship out to Hong Kong. This point is of especial im- portance to the hotel and catering industry where equipment is of a specialised nature. The Company has been respon- sible for many catering installations in the Colony and is always willing to obtain permission for prospective clients to view some of the large kitchens which are sup- plied with gas.

Service does not finish with the installa- tion of an appliance. The Company will inspect and adjust any appliances that are not working properly and this is done without charge other materials used or broken parts that have to be replaced.

than

the cost of

All

In recent years the Hong Kong & China business to be gained in the area and not Gas Co. Ltd. has established an active necessarily on the immediate return. Thus, policy in promoting the sale of gas and it although a building may be outside the should be of some interest to set down existing limits of the distribution system, details of this policy and the way that it the Company will always give the most The Company has close liaison with the benefits prospective consumers. It can be serious consideration to the extension of British Gas Council in the United King- clearly stated that its aim is to extend its mains so that a service can be put into dom and organisations of a similar nature service to residents in Hong Kong to the the building without charge as noted and is free to draw on them for the latest maximum possible extent and it has made above.

technical information if it is not im- many concessions with this aim in view.

Not Once gas service has been supplied to a mediately available in Hong Kong. The Gas Company believes that it not building in this manner, the Company is only does it have contact with these offi- only has an up-to-date fuel, but that the prepared to extend a main riser to all cial bodies, but it has friendly relation- use of gas offers economy, cleanliness, floors of the building for a very nominal ships with very many manufacturers who convenience and efficiency both for domes- sum per flat. This, of course, applies to are only too anxious to promote their tic and industrial purposes. It also sug- the case of apartment houses, buildings, business by giving help and advice. gests that gas supply provided in apart or flats. Thereafter it would submit advice to consumers or clients is given ments or flats before occupation makes minimum quotations for internal piping without any charge or obligation on their them very much more desirable to pro- and fittings connecting each flat with this part. spective tenants and in turn makes it main riser. Special cases are likely to Lastly a comment on complaints is not easier to let or dispose of them.

occur of course and when these arise, the out of place. The Gas Company parado- Company is always happy to discuss the xically enough welcomes complaints as matter with clients and mains and services FREE OF CHARGE

work out the long as they are reasonable insofar that to the ground floors of such flats or build- simplest and most economical

they indicate where and when its service ings as are within its area of supply. This dealing with the problem.

to the public has failed. It then has the is quite an important concession and It is hardly necessary to emphasise that opportunity of putting things right would otherwise represent a very heavy in constructing new buildings it is always There are about 170 miles of gas main, a charge to prospective clients It must an advantage to approach the Gas Com- much greater length of gas pipe and many also be borne in mind that the Gas Com- pany in good time before construction is thousands of consumers. The organisation pany is anxious to extend its area of completed. It is clear that the installation set up to keep the system in order and supply and it does this wherever it is of gas pipes during the constructional consumers satisfied is as efficient and economically possible to do so. In this period will be an easier and cheaper pro- effective as possible, but unfortunately respect it considers the matter from a position and the fact that existing scaffold things do occasionally go wrong and a long term point of view and, in general, ing can be used will help to reduce the call to the Company will always receive makes its decision on the basis of ultimate cost. Furthermore, pipes will be installed courteous and prompt attention.

The Company is prepared to extend its

way

of

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