XN000022-1996-12-09 — Page 14

+

13

-

To serve a Suspension Notice within 24 hours after issuing to a proprietor a Notice of Intention to prohibit hazardous work or process in an industrial undertaking;

To lift the Suspension Notice within 24 hours upon verifying the compliance with the notice by the proprietor;

To arrange appointments for filing claims with Minor Employment Claims Adjudication Board within one week upon telephone request from claimants; and

To conduct adjudication of employment claims within six weeks.

She said other services already covered in 1996 were also included in the Performance Pledge 1997.

"These include conciliation of labour disputes, promotion of labour relations, protection of wages on insolvency, registration of trade unions and pressure equipment, employees' compensation, licensing of employment agencies, attestation of contracts for employment outside Hong Kong, careers guidance for young people, administration of the importation of labour schemes as well as the General Enquiry Telephone Services."

Miss Willis said that during the first eight months of 1996, on the average over 99 per cent of all the cases handled met the pledged standards.

"Indeed, out of a total of 37 targets, 30 targets scored 100 per cent achievement during the period. I am glad to say that so far we have not received any complaint on non-fulfilment of pledges."

During the Serving the Community Week, the Labour Department has organised eight activities and they included:

Games stall at Serving Community Carnival at Fa Hui Park;

Reaching Out Day at New Town Plaza;

Seminar on the Personal Data (Privacy) Ordinance and the Sex and Disability Discrimination Ordinances for about 300 personnel managers;

Tour of four Labour Department branch offices by the Customers Liaison Group to select the Best Customer Service Office;