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Comprehensive Social Security Assistance will be offered to families which may face financial hardship due to loss of a bread winner in the fire.
In addition, financial assistance is available from emergency relief funds and other charitable resources for the fire victims and their families.
The following hotlines have been set up and are now in operation for enquiries of matters relating to the fire:
Hotline
Enquiries
Kwong Wah Hospital
2781 5220
casualties of fire
Police's Casualty Enquiry Unit
1878 999
casualties of fire
Police's Disaster Victims
2353 5037
identification of bodies
Identification Unit
Labour Department
2852 4036
employees' compensation matters
Medical Social Work Unit of
2958 7078
of Queen Elizabeth Hospital
welfare services for affected family members
Transport Department
2866 8111
latest traffic diversions and bus services affected
Legal Aid Department
2380 0316
application for legal aid
Urban Services Department
2571 7270
special arrangements for
2394 6957
Post Office
2928 6230
2928 6239
cremation and funeral parlour
collection of mail by affected shops, companies and residents of the building
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