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"If result of the investigation indicates that the consumer should be held responsible for all or part of the frozen water bill, the consumer concerned will be informed in writing.
"In case the consumer is not satisfied with the department's reply, he may write to the Director of Water Supplies to lodge an appeal. The case will then be reviewed and the information and explanation given by the consumer will be considered.
"The department will attach importance to every complaints made by consumers concerning water bills and are determined to treat all complaints in a fair and impartial manner."
End
Economic co-operation committee to hold meeting
The 18th meeting of the Hong Kong Committee for Pacific Economic Co- operation (HKCPEC) will be held on August 14 (Wednesday) at 3 pm in the Trade Department Conference Room, 18th floor, Trade Department Tower, 700 Nathan Road, Kowloon.
HKCPEC Chairman and group Managing Director of Li and Fung Ltd, Mr William Fung, will chair the meeting.
The meeting is open to members of the public. However, in view of limited seating capacity in the meeting venue, admission to the meeting is on a first-come- first-served basis.
Enrolment with HKCPEC Secretariat in advance, latest by August 13, is required. For enquiries, please contact the HKCPEC Secretariat on 2398 5447.
The agenda and papers of the meeting, unless classified as restricted or confidential, can be provided on request.
HKCPEC was established in March 1990 to co-ordinate Hong Kong's participation in the Pacific Economic Co-operation Council (PECC).
No comments yet.
Private notes are available after approval.