- 14.
Members of the public making enquiry would only need to dial the number and follow the instructions given through the phone.
The system also enables callers to speak to designated staff of the department during office hours for specific enquiries to which the hotline service cannot provide adequate answers.
In addition, it provides a built-in fax-on-demand facility which allows callers to obtain a facsimile copy of information leaflets on the topic requested.
End/Sunday, May 7, 1995
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