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6.
"We will be visiting educational institutions and organisations in Melbourne that are actively involved in projects similar to TOC.
"We will also be holding discussions with educators and officials to exchange views and experience on the implementation of TOC, in particular formative and summative assessments," Mr Ting said.
End/Wednesday, April 5, 1995
EMSD services meet pledged standards
The Electrical and Mechanical Services Department (EMSD) achieved good results in its performance pledge last year.
Over 96 per cent of the department's activities met the pledged standards, a spokesman for the department said today (Wednesday).
"We find this very encouraging and that staff of EMSD will continue to dedicate their efforts to further improve their services which contribute to public safety and the quality of life of citizens of Hong Kong," he stressed.
The department launched its performance pledge on 15 types of services to the public last year.
They include processing of applications for registration of electrical workers, gas installers and contractors; handling of reports of illegal equipment or installations; providing advice on safety matters and attending to general enquiries on gas. electricity, lifts and escalators.
The performance standards are expressed in response time.
The spokesman pointed out that EMSD installed an interactive voice response system and established a Customer Service Office in January last year.
"These had enabled the public to quickly obtain information and services from EMSD," he said.
A total of 11,197 calls were received through this system last year.
The majority of the enquiries were related to issues on registration of electrical workers and cylinder wagon permits.
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