XN000022-1994-11-29 — Page 8

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TUESDAY, NOVEMBER 29, 1994

THEY EACH RECEIVED A MERITORIOUS CERTIFICATE, A PHOTO-STAND AND A WATCH EMBOSSED WITH THE EDUCATION DEPARTMENT LOGO.

FOR

COMPETENCE,

IN PRESENTING THE AWARDS, MR WONG COMPLIMENTED THE WINNERS

OF WORK, OUTSTANDING

KNOWLEDGE PERFORMANCE, COURTESY, APPEARANCE AND EXTRA EFFORT TO HELP CUSTOMERS.

THEIR

THE TWO ANNUAL AWARD RECIPIENTS SAID ENHANCING CUSTOMER SERVICE STAFF AND BETTER COULD BE ACHIEVED THROUGH CLOSE CO-OPERATION AMONG

HIGHLY THEY ALSO AGREED THAT THEY WERE COMMUNICATION WITH CUSTOMERS.

HEADS UNDER THE STAFF INCENTIVE AWARD MOTIVATED BY THEIR SECTION SCHEME.

MR LAI CHI-KWONG, KNOWN AS CAPTAIN COOK, LOST HIS RIGHT HAND IN AN ACCIDENT, HAS BEEN WITH THE DEPARTMENT FOR 11 YEARS.

HIS MR LAI'S PHYSICAL DEFECT DOES NOT HAMPER THE LEAST. INSTEAD, HE ACTS ON HIS OWN INITIATIVE TO DUTIES AND UNPLEASANT ASSIGNMENTS.

PERFORMANCE IN TAKE UP EXTRA

AT ISLAND

A

ANOTHER ANNUAL AWARDEE, MR TSE YUE-LEUNG, A WORKMAN ROAD GOVERNMENT SCHOOL, WAS RECOMMENDED FOR HIS EFFORT IN PROVIDING BETTER LEARNING ENVIRONMENT FOR THE STUDENTS.

GIVEN CREDIT FOR HIS START OF THE NEWLY THE DISTRICT.

QUARTERLY AWARDEE, MR WOO KAR-FOO, WAS OUTSTANDING PERFORMANCE IN PREPARING FOR A GOOD ESTABLISHED TSEUNG KWAN O GOVERNMENT PRIMARY SCHOOL IN

FOR

HE WAS ALSO NOMINATED HANDLING ENQUIRIES FROM THE PUBLIC.

HIS

HELPFULNESS

AND

COURTESY

IN

IS A

MISS MA SUET-FONG, WINNER IN THE FOURTH QUARTERLY AWARD,

THE VISUAL EDUCATION CLERK AT THE AUDIO-VISUAL RESOURCES LIBRARY OF SECTION. SHE HAS BEEN WITH THE DEPARTMENT FOR 13 YEARS.

RESPONDS

AND COURTESY IN HANDLING SHE WAS NOMINATED FOR HER PATIENCE CUSTOMER ENQUIRIES. SHE ALSO ANTICIPATES CUSTOMER NEEDS AND QUICKLY, ACCURATELY AND PLEASANTLY.

THE STAFF INCENTIVE AWARD SCHEME PROMOTES THE FOR A CLIENT-BASED CULTURE IN GOVERNMENT DEPARTMENTS COMMUNITY.

ABOUT SERVICE

GOOD

CUSTOMER AND ESTABLISH

GOVERNOR'S CALL IN SERVING THE

NOMINATIONS ARE CALLED FOR AND WINNERS ARE SELECTED EVERY THREE

AND SERVICE

GIVE MONTHS TO ENHANCE AWARENESS

ROLE MODELS OF RECOGNITION TO MERITORIOUS HELPFUL AND COURTEOUS SERVICE TO THE PUBLIC.

A TOTAL OF 76 NOMINATIONS HAVE

BEEN RECEIVED SINCE NOVEMBER FIFTEEN NOMINEES WERE SELECTED FOR THE QUARTERLY AWARDS AND TWO FOR THE ANNUAL AWARDS.

1993.

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