XN000022-1994-11-24 — Page 6

THURSDAY, NOVEMBER 24, 1900

TELEPHONE BOOKING FOR REGISTRATION OF IDENTITY CARDS

MEMBERS OF THE PUBLIC CAN MAKE USE OF TELEPHONE BOOKING FOR THE REGISTRATION OF HONG KONG IDENTITY CARDS FROM NEXT MONDAY (NOVEMBER 28), THE IMMIGRATION DEPARTMENT ANNOUNCED.

THE EARLIEST APPOINTMENTS WILL BE ON DECEMBER 1.

AT PRESENT, THE REGISTRATION OF PERSONS OFFICES ARE OPERATING A FIRST- QUOTA SYSTEM. NUMBERED TAGS ARE DISTRIBUTED TO THE PUBLIC ON A COME, FIRST-SERVED BASIS.

APPLICANTS USUALLY QUEUE UP VERY EARLY IN THE MORNING FOR TAGS.

FOR THOSE WHO HAVE BEEN GIVEN A TAG ON THE DAY WILL ALSO HAVE TO WAIT THEIR TURN TO BE SERVED.

"IN THE FACE OF INCREASE IN DEMAND, THIS NEW SERVICE WILL BRING ABOUT GREATER CONVENIENCE TO THE PUBLIC AND OBVIATE THE NEED TO QUEUE UP FOR A TAG,' A SPOKESMAN FOR THE DEPARTMENT SAID.

HE SAID THE INTRODUCTION OF THE INTERACTIVE VOICE RESPONSE SYSTEM WAS PART OF ITS CONTINUED EFFORTS TO ENHANCE CUSTOMER SERVICES.

-

THE NEW TELEPHONE APPOINTMENT BOOKING SYSTEM PROVIDES AN OPTION FOR SELECTION OF THREE LANGUAGES CANTONESE, ENGLISH OR PUTONGHUA. IT OPERATES ROUND-THE-CLOCK AND OFFERS ADVANCE BOOKINGS UP TO TWO WEEKS.

PREVENT ABUSE, AN APPLICANT CAN ONLY MAKB ONE APPOINTMENT WITHIN A TWO-WEEK PERIOD.

ΤΟ HOWEVER,

THE

CERTIFICATE APPOINTMENT,

NUMBER OF THE APPLICANT'S HONG KONG IDENTITY CARD,

OR TRAVEL DOCUMENT WILL BE REQUIRED IN HE ELABORATED.

MAKING

BIRTH THE

DIAL TOUCH-TONE

BY DIALLING EFFECT FROM

THE SPOKESMAN ADDED THAT CALLERS USING

WOULD BE ABLE TO MAKE USE OF THIS NEW SERVICE TELEPHONE 598 0888. THE NUMBER WILL BE CHANGED TO 2598 0888 WITH JANUARY 1 NEXT YEAR.

TIME AS

THE CALLERS CAN SELECT THEIR OWN CONVENIENT DATE AND

INFORMATION ON PROMPTED BY THE SYSTEM WHICH AT THE SAME TIME OFFERS WHICH OFFICE WHERE THE EARLIEST APPOINTMENT MAY BE AVAILABLE.

THERE ARE ALSO OPTIONS FOR AMENDING OR CANCELLING THE

FAX MESSAGES CONFIRMING THE APPOINTMENTS MADE

APPOINTMENTS. OBTAINED.

ORIGINAL MAY BE

ON

GUIDANCE LEAFLETS MAY BE OBTAINED AT THE INFORMATION OFFICE THE SECOND FLOOR OF THE IMMIGRATION HEADQUARTERS AND REGISTRATION OF PERSONS OFFICES - HONG KONG OFFICE, KOWLOON OFFICE, TSUEN WAN

MA KWUN TONG OFFICE, TAI PO OFFICE, YUEN LONG OFFICE AND OFFICE.

OFFICE,

TAU

WAI

FOR ENQUIRIES, MEMBERS OF THE PUBLIC MAY TELEPHONE 824 6111 USE FAXLINE 877 7711. THEY WILL BE CHANGED TO 2824 6111 AND 2877 RESPECTIVELY WITH EFFECT FROM JANUARY 1 NEXT YEAR.

OR

7711

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