XN000022-1994-06-27 — Page 11

MONDAY, JUNE 27, 1994

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BUILDINGS DEPARTMENT PROMISES

EFFICIENT AND PROFESSIONAL SERVICE

THE

BUILDINGS

AN

DEPARTMENT IS COMMITTED ΤΟ PROVIDING EFFICIENT, EFFECTIVE, COURTEOUS AND PROFESSIONAL SERVICE ΤΟ THE

PUBLIC.

YU.

THIS WAS STATED BY THE DIRECTOR OF BUILDINGS, MRS HELEN TODAY (MONDAY) AT A PRESS CONFERENCE LAUNCHING THE DEPARTMENT'S PERFORMANCE PLEDGE.

THE PLEDGE COVERS THE FOLLOWING MAJOR SERVICES:

*

*

RESPONSE TO EMERGENCIES RELATING TO DANGERS IN BUILDINGS SUCH AS BUILDING COLLAPSE AND FALLING CANOPIES;

HANDLING OF REPORTS ABOUT DANGEROUS BUILDINGS AND SIGNS;

*

HANDLING OF REPORTS ABOUT UNAUTHORISED BUILDING WORKS AND DEFECTIVE DRAINS; AND

PROCESSING OF PLANS FOR NEW DEVELOPMENTS UNDER THE BUILDINGS ORDINANCE.

MRS YU SAID THE PERFORMANCE PLEDGE WOULD BE MONITORED BY THE BUILDING SUB-COMMITTEE OF THE LAND AND BUILDING ADVISORY COMMITTEE, THE AUTHORISED PERSONS AND REGISTERED STRUCTURAL ENGINEERS

AND THE DEPARTMENTAL SERVICE STANDARDS COMMITTEE.

COMMITTEE

"EVERY YEAR, WE WILL PUBLISH OUR PERFORMANCE

THE TARGETS, SHE NOTED.

RESULTS AGAINST

MRS YU WELCOMED COMMENTS OR SUGGESTIONS ON THE WAY THE DEPARTMENT DELIVERED ITS SERVICES.

AND SHE PROMISED: "WE WILL CONTINUE TO DO OUR BEST TO ACHIEVE OUR TARGETS."

"IF ANYONE WANTS AN EXPLANATION OR FEELS THAT HIS APPLICATION HAS NOT BEEN DEALT WITH ADEQUATELY, HE IS WELCOME то CONTACT OUR SERVICE MANAGER IN THE OFFICE CONCERNED.

"STRAIGHTFORWARD ORAL COMPLAINTS WILL BE HANDLED ON THE SPOT. WRITTEN OR COMPLICATED ORAL COMPLAINTS WILL GET AT LEAST AN INTERIM REPLY WITHIN 10 DAYS."

THE NAMES AND TELEPHONE NUMBERS OF THE SERVICE MANAGERS ARE DISPLAYED PROMINENTLY IN EVERY OFFICE AND AT THE MAIN RECEPTION COUNTER OF THE BUILDINGS DEPARTMENT HEADQUARTERS ON THE 12TH FLOOR MURRAY BUILDING ON GARDEN ROAD.

OF

MEMBERS OF THE PUBLIC MAY ALSO CALL THE DEPARTMENTAL MANAGER ON TEL 848 6226.

SERVICE

DETAILS OF THE PERFORMANCE PLEDGE WERE OUTLINED AT THE PRESS CONFERENCE BY FIVE ASSISTANT DIRECTORS, MR C A VINEY IN CHARGE OF THE DEVELOPMENT DIVISION; MR CHENG WEI-DART OF THE LEGAL AND MANAGEMENT DIVISION; MR M D GREEN OF THE SPECIALIST DIVISION; MR LOK CHE-LEUNG OF THE CONTROL AND ENFORCEMENT DIVISION; AND MR NG HON-KEUNG OF THE STRUCTURAL ENGINEERING DIVISION.

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