XN000022-1993-08-26 — Page 12

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THURSDAY, AUGUST 26, 1993

LAND REGISTRY COMMITTED TO IMPROVING EFFICIENCY

ITS

THE LAND REGISTRY HAS EMBARKED ON A NUMBER OF EFFICIENCY IMPROVEMENT PROJECTS IN ORDER то PROVIDE BETTER SERVICES ΤΟ CUSTOMERS, ACCORDING TO THE LAND REGISTRAR, MR KENNETH PANG.

THESE INCLUDE THE MICROFILMING AND COMPUTERISATION FOR EIGHT NEW TERRITORIES DISTRICT LAND REGISTRIES.

PROJECTS

MR PANG WAS SPEAKING AT A Y'S MEN'S CLUB LUNCHEON ABOUT THE IMPROVEMENT PLANS OF THE LAND REGISTRY, ITS TRADING FUND SCHEME AND PERFORMANCE PLEDGES TODAY (THURSDAY).

HE SAID THE MICROFILMING PROJECT WOULD START IN DECEMBER THIS YEAR AND THE COMPUTERISATION PROJECT IN MID-1994.

ANOTHER IMPORTANT CAPITAL PROJECT. MR PANG SAID, WAS TO PROVIDE CUSTOMERS WITH DIRECT ACCESS TO THE REGISTRY'S COMPUTERISED LAND REGISTER.

"THIS WILL ENABLE CUSTOMERS TO MAKE ON-LINE SEARCHES OF LAND RECORDS THROUGH COMPUTER TERMINALS AT THEIR OWN OFFICES. THIS NEW SERVICE IS EXPECTED TO BE AVAILABLE IN THE SECOND HALF OF NEXT HE SAID.

THE LAND REGISTRY IS ONE OF THE FIRST GOVERNMENT OPERATING ON A TRADING FUND A FINANCIAL AND ACCOUNTING DESIGNED TO IMPROVE THE QUALITY OF SERVICES.

YEAR,

**

DEPARTMENTS ARRANGEMENT

"THE REGISTRY IS REQUIRED TO FINANCE ITS LIABILITIES AND OPERATING EXPENSES OUT OF THE INCOME RECEIVED FROM THE PROVISION OF SERVICES WHICH IS CREDITED TO THE TRADING FUND RATHER THAN THE GOVERNMENT'S GENERAL REVENUE ACCOUNT.

"IT IS EXPECTED TO BE SELF-FINANCING, TO BE ABLE TO BALANCE INCOME AND EXPENDITURE, AND TO PROVIDE A REASONABLE RETURN ON CAPITAL INVESTMENT.

"IT IS ALLOWED TO ESTABLISH RESERVES OUT OF SURPLUS SO AS ΤΟ INVEST IN EFFICIENCY IMPROVEMENT PROJECTS SUCH AS COMPUTERISATION AND OFFICE AUTOMATION, HE SAID.

"

TO COINCIDE WITH THE START OF THE TRADING FUND, THE REGISTRY HAS RECENTLY LAUNCHED ITS PERFORMANCE PLEDGES, SETTING OUT IN SPECIFIC TERMS ITS PERFORMANCE STANDARDS OF SERVICES TO ITS CUSTOMERS.

"OVER THE PAST 12 MONTHS, WE HAVE PROCESSED 630,000 LAND DOCUMENTS SUBMITTED FOR REGISTRATION,

3. 8 MILLION SEARCHES OF LAND RECORDS.

"IN OTHER WORDS, FOR EACH WORKING 2,300 DEEDS AND HANDLE 14,000 SEARCHES,"

AND

DEALT WITH

DAY, WE HAVE ΤΟ REGISTER

NOTWITHSTANDING THE EVER-INCREASING WORKLOAD, THE REGISTRY HAS PLEDGED TO COMPLETE REGISTRATION OF LAND DOCUMENTS WITHIN FIVE WEEKS AND TO PROVIDE COMPUTER-PRINTOUTS OR COPIES OF LAND RECORDS WITHIN 30 MINUTES, HE SAID.

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