2
MONDAY, AUGUST 16, 1993
44
THE COMPUTERISED SYSTEM IS SUPPLEMENTED BY 14 STAFF MEMBERS DURING OFFICE HOURS TO ANSWER ENQUIRIES WHEN FURTHER INFORMATION IS NEEDED AFTER LISTENING TO THE PRE-RECORDED INFORMATION ON VARIOUS ITEMS OF LABOUR LEGISLATION," THE SPOKESMAN SAID.
SYSTEM.
"FAX TRANSMISSION OF INFORMATION IS ALSO AVAILABLE THROUGH THE
1
THE SPOKESMAN SAID THE PUBLIC WERE WELCOME ΤΟ COMMENT OR SUGGEST THE WAY IN WHICH THE SERVICES WERE DELIVERED.
"OUR CUSTOMERS HAVE A RIGHT TO A FULL AND PROMPT EXPLANATION ON OCCASIONS WHEN, DESPITE OUR BEST EFFORTS, THE STANDARDS ARE NOT ACHIEVED," HE SAID.
THE
"SUGGESTIONS OR COMPLAINTS CAN BE RAISED IN PERSON ΤΟ THE OFFICER MANAGER ON THE SPOT.'
ALTERNATIVELY, THEY MAY CONTACT THE CUSTOMER SERVICE MANAGER OF THE SERVICE BY TELEPHONE OR IN WRITING AT:
SERVICE
ADDRESS
TELEPHONE
EMPLOYMENT SERVICE
EMPLOYMENT SERVICES DIVISION 17/F HARBOUR BUILDING,
852 4155
38 PIER ROAD, CENTRAL, HONG KONG
CONCILIATION OF
LABOUR DISPUTES
LABOUR RELATIONS DIVISION 12/F HARBOUR BUILDING,
852 3515
38 PIER ROAD, CENTRAL, HONG KONG
REGISTRATION OF
PRESSURE EQUIPMENT
PRESSURE EQUIPMENT DIVISION 17/F HARBOUR BUILDING,
852 4183
38 PIER ROAD, CENTRAL, HONG KONG
733 2353
EMPLOYEES' COMPENSATION
GENERAL ENQUIRY
TELEPHONE SERVICE
YOU
EMPLOYEES' COMPENSATION DIVISION CANTON ROAD GOVERNMENT OFFICES 5/F, 393 CANTON ROAD, KOWLOON
LABOUR INSPECTION DIVISION 17/F HARBOUR BUILDING,
38 PIER ROAD, CENTRAL, HONG KONG
815 2200
"IF YOU ARE NOT SURE WHO THE APPROPRIATE PERSON IS TO APPROACH, MAY WRITE TO THE PUBLICITY LIAISON OFFICER OF THE DEPARTMENT ON
16/F, HARBOUR BUILDING, 38 PIER ROAD, CENTRAL, HONG KONG," THE
SPOKESMAN SAID.
"WE WILL REPLY TO ALL WRITTEN ENQUIRIES OR COMPLAINTS WITHIN 10 DAYS AND WE WILL GIVE AN INTERIM REPLY IF THIS IS NOT POSSIBLE.
"IF YOU STILL FEEL THAT YOUR CASE HAS NOT BEEN DEALT WITH ADEQUATELY, YOU MAY WRITE TO THE COMMISSIONER FOR LABOUR ON
16/F, HARBOUR BUILDING, 38 PIER ROAD, CENTRAL, HONG KONG, HE ADDED.
*T
/THE SPOKESMAN
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