XN000022-1993-06-02 — Page 16

3

WEDNESDAY, JUNE 2, 1993

HA CONTINUES TO IMPROVE ESTATE MANAGEMENT SERVICE

THE

HOUSING AUTHORITY WILL TAKE VIEWS EXPRESSED BY THE LEGISLATIVE COUNCIL MEMBERS INTO ACCOUNT WHERE THESE ARE CONSTRUCTIVE IN ITS CONTINUING IMPROVEMENT TO ESTATE MANAGEMENT SERVICES.

AND

THIS WAS STATED BY THE SECRETARY FOR PLANNING, ENVIRONMENT LANDS, MR TONY EASON, IN A MOTION DEBATE ON THE HOUSING AUTHORITY'S ESTATE MANAGEMENT SERVICE IN THE LEGISLATIVE COUNCIL TODAY (WEDNESDAY).

MR EASON SAID THE AUTHORITY'S ESTATE MANAGEMENT OBJECTIVE WAS ΤΟ PROVIDE GREATER CUSTOMER SATISFACTION BY ANTICIPATING PROBLEMS BEFORE THEY OCCUR, INTRODUCING IMPROVEMENTS WHEREVER POSSIBLE, AND ATTENDING TO COMPLAINTS PROMPTLY.

OVER THE PAST THREE YEARS, THE AUTHORITY'S RENTAL STOCK HAS

BY INCREASED

3% TO 640,000 FLATS AND ITS FLATS UNDER THE HOME OWNERSHIP SCHEME AND PRIVATE SECTOR PARTICIPATION SCHEME BY 39% TO 159,000 FLATS.

"CONSIDERABLE RESOURCES HAVE BEEN DEVOTED ΤΟ PROVIDING AN ESTATE MANAGEMENT SERVICE TO MATCH THIS GROWTH, MR EASON SAID.

T

SUCH SERVICE SOUGHT TO BE BOTH PRO-ACTIVE AND RESPONSIVE AND BORNE OUT BY THE IMPROVEMENTS THE AUTHORITY HAD INTRODUCED OVER THE YEARS, HE SAID.

WAS

ON MAINTENANCE, MR BASON SAID THE AUTHORITY'S COMPREHENSIVE REPAIR PROGRAMME COVERING 400 BLOCKS IN 53 OLDER ESTATES WAS MAKING GOOD PROGRESS.

LIFT

OTHER BUILDING SERVICES IMPROVEMENT INCLUDE A MODERNISATION PROGRAMME, UPGRADING ELECTRICAL INSTALLATIONS IN OLDER BLOCKS AND A REWIRING PROGRAMME ΤΟ COPE WITH GREATER USE

ELECTRICITY.

OF

MR EASON SAID THERE WAS NO INDICATION THAT THE GENERAL LAW AND ORDER SITUATION IN PUBLIC HOUSING ESTATES WAS DETERIORATING ALTHOUGH THERE WERE INCIDENTS OF CRIME WHICH WERE RIGHTLY OF CONCERN ΤΟ THE LOCAL RESIDENTS AND THE COMMUNITY AT LARGE.

THE HOUSING AUTHORITY IS PREPARED TO ENDORSE THE PROVISION ADDITIONAL SECURITY INSTALLATIONS ON A "USER PAYS" PRINCIPLE.

OF

BY

A PILOT SCHEME AND AN INDEPENDENT SURVEY WILL BE CONDUCTED AUTHORITY TO GAUGE TENANTS' VIEWS ON POSSIBLE MEASURES AND THEIR WILLINGNESS TO PAY FOR THEM.

THE

"WE EXPECT TO HAVE THE SURVEY RESULTS READY IN ABOUT THREE FOUR MONTHS, HE SAID.

TO

MR BASON SAID SUBSTANTIAL IMPROVEMENTS IN THE CONTROL OF BY- INDISCRIMINATE PARKING IN ESTATES WERE EXPECTED WHEN A NEW SET OF LAWS WAS TO BE INTRODUCED LATER THIS YEAR.

ON HAWKERS AND MARKETS WHICH IS NOT AN AREA BASY TO MANAGE IN E1THER PRIVATE OR PUBLIC PLACES IN HONG KONG, MR EASON

THE SAID AUTHORITY HAD ADOPTED A NEW SET OF DESIGN GUIDELINES ΤΟ MINIMISE PROBLEMS OF ENCROACHMENT AND TO CREATE A BETTER SHOPPING ENVIRONMENT.

/THE AUTHORITY'S