XN000022-1993-04-01 — Page 3

THURSDAY, APRIL 1, 1993

"IT WILL INVOLVE MUCH OF OUR DEPARTMENT'S

++

COMING TWO YEARS, THE SPOKESMAN SAID.

RESOURCES IN THE

A CONSIDERABLE

HE SAID WITH THE GROWING PACE OF CONSTRUCTION, NUMBER OF PROPERTIES HAD TO BE ASSESSED TO RATES EACH YEAR.

HE SAID.

"THIS IS A BIG TASK AFFECTING A SUBSTANTIAL NUMBER OF

ON SERVICES FOR LANDLORDS AND TENANTS, THE DEPARTMENT

FOUR MONTHS WITHIN ISSUE A RENT INCREASE CERTIFICATE APPLICATION.

TO

ALSO, IT PLEDGED TO ENDORSE A NOTICE OF NEW LETTING OR WITHIN ONE MONTH OF AN APPLICATION.

PEOPLE,"

PROMISED OF AN

RENEWAL

BUT MORE BETWEEN

"SIMPLE ENQUIRIES WOULD BE DEALT WITH IMMEDIATELY.

REQUIRING MEDIATION ENQUIRIES AND DISPUTES COMPLICATED LANDLORDS AND TENANTS WILL BE REFERRED TO THE APPROPRIATE CASE OFFICER AS SOON AS POSSIBLE,' THE SPOKESMAN SAID.

ון

THE

RENT OFFICERS ALSO ATTEND DEPARTMENT'S OFFICES AT SET TIMES EACH WEEK TO PROVIDE ADVICE RESOLVING DISPUTES.

DETAILS OF THE VISITS MAY BE OBTAINED FROM RENT CONTROL DIVISION ON TELEPHONE 805 7666,

DISTRICT CERTAIN AND ΤΟ HELP IN

THE

DEPARTMENT'S

ΤΟ CONTACT THEY WERK

THE

NOT

THE SPOKESMAN ADVISED MEMBERS OF THE PUBLIC

OFFICER CUSTOMER

(CSO) IF SERVICES DEPARTMENT'S SATISFIED WITH THE SERVICES COVERED BY THE PERFORMANCE PLEDGE.

APPROACH

A ON

PARTICULAR

"IF ANYONE DORS NOT KNOW WHO TO MATTER, HE IS ALSO WELCOME TO CONTACT THE CSO. HE WILL ARRANGE FOR THE

HE SAID. APPROPRIATE OFFICER TO CONTACT HIM,'

ALL SUGGESTIONS

TELEPHONE 805 7666.

AND COMMENTS MAY ALSO BE PUT TO

THE CSO ON

WAY

WHICH IN

ANY COMMISSIONER OF

"SHOULD ANYONE BE DISSATISFIED WITH THE REPRESENTATION IS HANDLED, HE MAY ALSO WRITE TO THE

THE SPOKESMAN SAID. RATING AND VALUATION DIRECT,

"

"THE DEPARTMENT'S PERFORMANCE WILL BE MONITORED INTERNALLY. THE COMMISSIONER WILL PUBLISH HIS FINDINGS EVERY YEAR,'

HE ADDED.

FROM AVAILABLE

THE

500

A BOOKLET DESCRIBING THE PLEDGE IS NOW DEPARTMENT'S ENQUIRY COUNTER ON THE 17TH FLOOR, HENNESSY CENTRE, HENNESSY ROAD AND ALSO FROM DISTRICT OFFICES.

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