XN000022-1993-02-23 — Page 11

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TUESDAY, FEBRUARY 23, 1993

FEWER TRANSPORT COMPLAINTS IN LAST QUARTER OF 1992

THE

NUMBER OF COMPLAINTS/SUGGESTIONS RECEIVED BY THE TRANSPORT ADVISORY COMMITTEE'S TRANSPORT COMPLAINTS UNIT (TCU) IN THE FOURTH QUARTER OF LAST YEAR DROPPED BY SEVEN PER CENT ΤΟ 2,704 COMPARED WITH 2,894 IN THE PREVIOUS QUARTER.

THE DECREASE IS ATTRIBUTABLE MAINLY TO FEWER COMPLAINTS AGAINST RAIL SERVICES (-64 PER CENT FROM 76 TO 27 CASES); FERRY (-58 PER CENT FROM 64 TO 27 CASES); GREEN MINIBUS SERVICES (-30 PER CENT FROM 172 TO 121 CASES), ENFORCEMENT ACTION (-16 PER CENT FROM 551 ΤΟ 465 CASES) AND TAXI MALPRACTICES (-3 PER CENT FROM 773 TO 749 CASES).

DURING THE PERIOD FROM OCTOBER 1 TO DECEMBER 31 LAST YEAR, DECREASE IN THE NUMBER OF COMPLAINTS AGAINST RAIL SERVICES IS LARGELY ATTRIBUTABLE TO THE SIGNIFICANT DROP IN COMPLAINTS AGAINST HONGKONG TRAMWAYS, FROM 46 IN THE PREVIOUS QUARTER TO 18.

THIS IS DUE TO FEWER COMPLAINTS AGAINST THE USE OF ATRHORNS BY TRAM DRIVERS.

THE

NUMBER OF COMPLAINTS AGAINST FERRY SERVICES DECREASED SIGNIFICANTLY FROM 64 IN THE PREVIOUS QUARTER TO 27.

ALSO

COMPLAINTS AGAINST TAXI MALPRACTICES ALSO DROPPED SLIGHTLY BY THREE PER CENT TO 749 COMPARED WITH 773 IN THE PREVIOUS QUARTER. OF THE TOTAL OF 276 RECEIVED, 37 PER CENT WERE RELATED TO OVERCHARGING.

175 RELATED

ON ROAD MAINTENANCE, THE NUMBER OF COMPLAINTS ROSE то FROM THE PREVIOUS QUARTER OF 146. THE COMPLAINTS WERE MATNLY

MALFUNCTIONING OF TRAFFIC SIGNS AND AIDS.

ΤΟ

0

TAC BRIEFED ON KMB FORWARD PLANNING PROGRAMME

TODAY

THE TRANSPORT ADVISORY COMMITTEE (TAC) AT ITS MEETING (TUESDAY) WAS BRIEFED ON THE FORWARD PLANNING PROGRAMME OF THE KOWLOON MOTOR BUS (KMB) FOR 1993-1997.

TAC MEMBERS WERE ALSO INFORMED OF THE FINDINGS OF THE TRAVEL CHARACTERISTICS SURVEY 1992 AND THE PROGRESS OF PUBLIC CONSULTATION ON THE TAXI POLICY REVIEW WHICH WOULD END ON FEBRUARY 28.

AT THE MEETING, MEMBERS WERE INFORMED THAT UNDER KMB'S ROUTE DEVELOPMENT PROGRAMME, 38 NEW ROUTES AND 210 SERVICE IMPROVEMENTS WERE PLANNED TO CATER FOR DEMAND FROM NEW DEVELOPEMNT AREAS.

FOUR NEW CROSS-HARBOUR BUS ROUTES WERE INCLUDING ONE VIA THE CROSS HARBOUR TUNNEL AND HARBOUR CROSSING.

PROPOSED THIS YEAR, THREE VIA EASTERN

/MEMBERS NOTED