XN000022-1991-12-14 — Page 4

SATURDAY, DECEMBER 14, 1991

TRANSPORT COMPLAINTS TOTALLED 2,394 IN THIRD QUARTER

OF DURING THE THIRD QUARTER

1991, THE TRANSPORT COMPLAINTS UNIT (TCU) OF THE TRANSPORT ADVISORY COMMITTEE RECEIVED A TOTAL OF 2,394 COMPLAINTS, A RISE OF THREE PER CENT COMPARED WITH THE QUARTER.

PREVIOUS

A SPOKESMAN FOR THE TCU SAID TODAY (SATURDAY) THAT DESPITE MINIMAL INCREASE, A SIGNIFICANT DROP IN THE NUMBER OF COMPLAINT WAS RECORDED ON SOME FRONTS.

THE

CASES

THESE INCLUDED THE ADEQUACY

SERVICES, TRAFFIC

AND STANDARD OF FRANCHISED BUS MEASURES, ROAD MANAGEMENT

SERVICES, FERRY MAINTENANCE AND TRAFFIC ENFORCEMENT.

OF

INADEQUACY RECEIVED DURING THE PERIOD, 20 PER CENT OVER THE PREVIOUS

THE SPOKESMAN SAID A TOTAL OF 192 COMPLAINTS ON THE FRANCHISED BUS SERVICES WERE REPRESENTING A DROP OF 49 CASES OR QUARTER.

ON THE STANDARD OF FRANCHISED BUS SERVICE, THE REPRESENTING A TOTAL OF 343 COMPLAINTS WAS RECEIVED, 17 PER CENT COMPARED WITH 414 IN THE PREVIOUS QUARTER.

THESE COMPLAINTS

WERE

BPOKESMAN SAID

A DECREASE OF

INDIVIDUALLY TAKEN UP WITH THE BUS

COMPANIES CONCERNED.

DURING THE PERIOD, THE NUMBER OF COMPLAINTS AGAINST SERVICES ALSO DECREASED FROM 27 TO 17.

THE FERRY

"THE MAIN

COMPLAINT

AREAS

INCLUDED

CONDITIONS OF

AND VEHICLES/VESSELS,

REGULARITY PASSENGER

OF SERVICE, SERVICES AND

FACILITIES, HE SAID.

SAID COMPLAINTS

ABOUT

TRAFFIC MANAGEMENT

THE SPOKESMAN

MEASURES DROPPED FROM 194 CASES TO 178 OR BY EIGHT PER CENT.

THE MAJOR AREAS OF CONCERN INCLUDED PHASING OF AND TRAFFIC LAND ARRANGEMENT, ADDITION OF TRAFFIC SIGNS VARIOUS LOCATIONS THROUGHOUT THE TERRITORY.

TRAFFIC LIGHTS AND AIDS AT

BY FIVE PER COMPLAINTS CONCERNING ROAD MAINTENANCE DECREASED

THE COMPLAINTS ON CENT FROM 136 CASES TO 129 CASES WITH MAJORITY OF

LIGHTS AND DAMAGED TRAFFIC DEFECTIVE ROAD SURFACES, FAULTY TRAFFIC SIGNS OR AIDS.

"TRAFFIC ENFORCEMENT CASES STAND AT 399, A DROP OF 34 CASES BIGHT. PER CENT COMPARED WITH FIGURES FOR THE PREVIOUS QUARTER.

AND

[

OR

MOTORISTA

PARKING TO ILLEGAL "THESE ARE RELATED MAINLY FAILING TO COMPLY WITH TRAFFIC REGULATIONS," THE SPOKESMAN SAID.

THAT DURING THE AGAINST TAXI SERVICES

ON THE OTHER HAND, THE SPOKESMAN POINTED OUT PERIOD, A 53 PER CENT INCREASE IN COMPLAINTS WAS RECORDED, RISING FROM 364 CASES TO 566 CASES.

/"OF THESE