XN000022-1991-06-22 — Page 6

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AS REGARDS THE ADEQUACY OF FRANCHISED

COMPLAINTS

OF

BUS

TOTAL

COVERING 127 THERE WAS A KOWLOON AND THE NEW TERRITORIES, COMPARED WITH THE THERE WAS A DROP OF 57 CASES OR 31 PER CENT.

SATURDAY, JUNE 22, 1991

SERVICES, HE SAID HONG KONG ISLAND, PREVIOUS QUARTER,

ON THE STANDARD OF FRANCHISED BUS SERVICES, THERE WAS

CENT COMPARED OF 238 COMPLAINTS, A DECREASE OF 21 PER THE PREVIOUS QUARTER.

WITH

A TOTAL 302 IN

THESE COMPLAINTS

WERE

TAKEN INDIVIDUALLY

UP WITH

THE

BUS

COMPANIES CONCERNED.

THE NUMBER OF COMPLAINTS AGAINST TAXI PER CENT FROM 431 CASES TO 316 CASES.

SERVICE DROPPED BY 27

TO RAIL TRANSPORT SERVICES THE NIMBER OF COMPLAINTS RELATED

CASES, WHILE THE DROPPED FROM THE PREVIOUS QUARTER'S 39 CASES TO 28

27 ΤΟ NUMBER OF COMPLAINTS AGAINST THE FERRY SERVICES DECREASED FROM 11.

INCLUDED REGULARITY OF SERVICE, THE MAIN AREAS OF COMPLAINT CONDITIONS OF VEHICLES/VESSELS, AND PASSENGER SERVICES AND FACILITIES.

IN

CONGESTION DECREASED THE SPOKESMAN SAID COMPLAINTS ABOUT ROAD

41 CASES, 55 ON HONG KONG ISLAND, NOMINALLY FROM 172 CASES TO 171 KOWLOON, 62 IN FHE NEW TERRITORIES AND 13 IN TUNNELS OR OTHER AREAS,

FACTORS

CONTRIBUTING

70

ROAD

INCLUDED CONGESTION ENGINEERING MATTERS, VEHICLE OBSTRUCTION AND ROAD WORKS.

TRAFFIC

COMPLAINTS ABOUT TRAFFIC

MANAGEMENT

MEASURES ROSE

FROM 139

CASES TO 141.

TIFE MAJOR ARFAS OF CONCERN INCLUDED PHASING OF AND TRAFFIC LANK ARRANGEMENT, AND ADDITION OF TRAFFIC SIGNS AT VARIOUS LOCATIONS THROUGHOUT THE TERRITORY.

TRAFFIC LIGHTS AND AIDS

COMPLAINTS CONCERNING THE MAINTENANCE OF ROADS DECREASED BY PER CENT FROM 102 CASES TO 78 CASES.

COMPLAINT

KERE

24

DEFECTIVE ROAD

SURFACES,

THE MAJOR AREAS OF FAULTY TRAFFIC LIGHTS AND DAMAGED TRAFFIC SIGNS OR AIDS.

TRAFFIC ENFORCEMENT CASES STOOD AT 266, A DROP OF AL 23 PER CENT COMPARED WITH THE NUMBER RECORDED IN THE PREVIOUS

CASES OR

QUARTER.

THESE WERE RELATED MAINLY TO REQUESTS AGAINST ILLEGAL PARKING AND MOTORISTS FAILING TO COMPLY REGULATIONS, THE SPOKESMAN SAID.

FOR ENFORCEMENT

WITH

ACTION TRAFFIC

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