XN000022-1990-11-05 — Page 7

MONDAY, NOVEMBER 5, 1990

16

GOVERNOR VISITS CONSUMER COUNCIL

* *

ONE

THE CONSUMER COMPLAINTS SERVICE IS

OF THE MOST VISIBLE AND SERVICES OF THE CONSUMER COUNCIL. IT AIMS AT RESOLVING COMPLAINTS

SIR DAVID MONITORING FOR UNETHICAL BUSINESS PRACTICES, THE GOVERNOR, WILSON WAS TOLD TODAY (MONDAY).

DURING A VISIT TO THE CONSUMER COUNCIL THIS AFTERNOON, SIR DAVID WAS BRIEFED ON THE COUNCIL'S WORK AND FUNCTIONS BY ITS CHAIRMAN, MR MARTIN LEE.

THE GOVERNOR WAS TOLD THAT THE COUNCIL RECEIVED ABOUT 9,000 COMPLAINTS A YEAR.

IN THE PAST 16 YEARS, THE COUNCIL HAD PUBLICISED THE MORE THAN 50 SHOPS FOUND TO HAVE BEEN USING SHARP BUSINESS A MEASURE WHICH HAD PROVED EFFECTIVE IN DISCOURAGING THEM.

NAMES OF PRACTICES,

THE COUNCIL'S ADVICE SERVICE RECEIVED 10,000 ENQUIRIES IN 1976, ITS FIRST YEAR OF OPERATION.

100,000 ENQUIRIES

IT RECEIVED ALMOST INCREASE WHICH DEMONSTRATED THE VALUE OF THE PEOPLE.

LAST SERVICE

YEAR, A 10-FOLD ΤΟ HONG KONG

CONSIDERABLE TIME THE COUNCIL ALSO DEVOTED TESTING CONSUMER PRODUCTS TO PROVIDE UNBIASED CONSUMERS, THE GOVERNOR WAS TOLD.

INFORMATION

AND EXPENSE TO TO

THE

COUNCIL'S STRATEGY FOR MR MARTIN LEE EXPLAINED THAT THE

CONTINUE KEEPING FUTURE WOULD BE TO

A CLOSE WATCH FOR UNETHICAL PRACTICES, BUSINESS

TAKING PROMPT ACTION AGAINST THEM WHENEVER

IN THE PITFALLS

THE MARKET REQUIRED AND REMINDING CONSUMERS ABOUT PLACE.

SAVE WATER CAMPAIGN TO HIGHLIGHT LEAKAGE DETECTION

CAMPAIGN EARLY

NEXT AS A

INSTALLATION

PUBLICITY THE GOVERNMENT IS TO LAUNCH A

IN PLUMBING YEAR HIGHLIGHTING LEAKAGE DETECTION SUPPLEMENT TO AN ON-GOING PUBLIC APPEAL TO SAVE WATER.

WATER

EXERCISES LAUNCHED BY THE THE CAMPAIGN IS ONE OF THE

OF THEIR RESPONSIBILITY SUPPLIES DEPARTMENT TO REMIND THE CONSUMERS

THE DIRECTOR OF FOR THE MAINTENANCE OF THEIR PLUMBING INSTALLATIONS, WATER SUPPLIES, MR WONG KWOK-LAI SAID. THIS (MONDAY) EVENING.

/SPEAKING AT