XN000022-1989-09-09 — Page 12

11

SATURDAY, SEPTEMBER 9, 1989

TRANSPORT COMPLAINTS UP 19 PER CENT

FIRST

IN THE

QUARTER OF 1989-90, UNIT (TCV) OF THE TRANSPORT ADVISORY COMMITTEE

INCREASE OF 19 2.745 COMPLAINTS, AN PREVIOUS QUARTER.

THE

TRANSPORT COMPLAINTS RECEIVED A TOTAL OF PER CENT COMPARED WITH THE

SAID THE COMPLAINTS TRAFFIC CONDITIONS.

A SPOKESMAN FOR THE TCU TODAY SATURDAY} WERE RELATED MAINLY TO PUBLIC TRANSPORT SERVICES. ROAD MAINTENANCE AND ENFORCEMENT.

THERE WERE AS REGARDS THE ADEQUACY OF FRANCHISED BUS SERVICE.

AND THE A TOTAL OF 223 COMPLAINTS COVERING HONG KONG ISLAND. KOWLOON

PREVIOUS QUARTER, THERE WAS AN NEW TERRITORIES. COMPARED WITH THE INCREASE OF 39 CASES OR 21 PER CENT.

THERE WAS A TOTAL 317 WITH COMPARED CENT COMPLAINTS WERE TAKEN UP

ON THE STANDARD OF FRANCHISED BUS SERVICE,

OF 64 PER OF 519 COMPLAINTS. AN INCREASE COMPLAINTS IN THE PREVIOUS QUARTER. THESE INDIVIDUALLY WITH THE BUS COMPANIES CONCERNED.

THE NUMBER OF COMPLAINTS AGAINST TAXI SERVICES DECREASED BY PER CENT FROM 455 CASES IN THE PREVIOUS QUARTER TO 390 CASES.

14

TAXI DRIVERS NOT REFUSING HIRE OR AND MISCONDUCT

THESE COMPLAINTS WERE MOSTLY CONCERNED WITH OVERCHARGING. TAKING

ROUTE ING. THE MOST DIRECT SOLICITING PASSENGERS. FAILING TO REACH DESTINATIONS, OR DRIVING IN A POOR MANNER.

RAIL TRANSPORT SERVICES AND

THE NUMBERS OF COMPLAINTS RELATED TO AND FERRY SERVICES ROSE FROM LAST QUARTER'S 51 CASES TO 58 CASES, FROM 21 CASES TO 25 CASES RESPECTIVELY, THE MAIN INCLUDE PASSENGER SERVICES AND FACILITIES.

AREAS OF COMPLAINT

THE SPOKESMAN SAID COMPLAINTS ABOUT ROAD

CONGESTION

INCREASED

BY 65 PER CENT TO 372 CASES.

AMONG THEM. 103 WERE ON HONG KONG ISLAND, 173 IN THE NEW TERRITORIES AND FOUR IN TUNNEL AREAS.

ΤΟ ROAD

CONGESTION

IN KOWLOON, 92

INCLUDED

FACTORS CONTRIBUTING ENGINEERING MATTERS, VEHICLE OBSTRUCTION, AND ROAD WORKS,

TRAFFIC

COMPLAINTS ABOUT TRAFFIC MANAGEMENT MEASURES DROPPED BY 12 CENT FROM 266 CASES IN THE PREVIOUS QUARTER TO 233 THIS QUARTER.

THE MAJOR AREAS OF CONCERN WERE PHASING OF TRAFFIC TRAFFIC LANE ARRANGEMENT, AND ADDITION OF TRAFFIC SIGNS AND VARIOUS LOCATIONS THROUGHOUT THE TERRITORY.

PER

LIGHTS AND AIDS, AT

COMPLAINTS CONCERNING THE MAINTENANCE OF ROADS INCREASED BY PER CENT FROM 162 CASES IN THE PREVIOUS QUARTER TO 239 CASES.

WERE DEFECTIVE

THE MAJOR AREAS OF COMPLAINTS FAULTY TRAFFIC LIGHTS AND DAMAGED TRAFFIC SIGNS/AIDS.

48

ROAD SURFACES,

/TRAFFIC ENFORCEMENT