XN000022-1989-03-21 — Page 7

TUESDAY, MARCH 21, 1989

6

MR EVANS NOTED THAT MANY COMPANIES CONFUSED THE USE OF QUALITY CONTROL SYSTEMS WITH QUALITY ASSURANCE MANAGEMENT.

WHICH INVOVLED HE WARNED THAT QUALITY CONTROL

MORE NO

THAN ALLOW ACCESS TO THE INSPECTION, RANDOM SAMPLING AND TESTING, WOULD MARKETPLACE A PROPORTION OF DEFECTIVE OR UNSAFE PRODUCTS.

THE ONCE A COMPLAINT OF INJURY TO THE CONSUMER WAS REGISTERED, MANUFACTURER'S GOOD NAME WAS TARNISHED IMMEDIATELY AND IT MIGHT TAKI A LONG TIME TO "LIVE-DOWN" THE PROBLEM AND TO RECOVER LOST ORDERS CONSEQUENCE.

AS A

**THE NEED THEREFORE IS TO ATTEMPT TO PRODUCE 100 PER CENT OF MANUFACTURER'S PRODUCTS WITH ZERO DEFECTS, MR EVANS SAID.

A

PROMOTING

THE GOVERNMENT HAD DECIDED THAT THERE WAS A CASE FOR QUALITY ASSURANCE AND ENCOURAGING ITS APPLICATION MORE VIGOROUSLY.

"WHAT WE MEAN BY QUALITY ASSURANCE IS A TOTAL QUALITY MANAGEMENT APPROACH, WHERE MANUFACTURING AND BUSINESS EVANS SAID.

EVERY ASPECT OF THE ENTERPRISE IS CLOSELY

OPERATION OF THE

SCRUTINISED,

+

MR

PARTS, MATERIALS

THESE ASPECTS RANGED FROM THE PROCUREMENT OF AND SUB-ASSEMBLIES, THE DESIGN STAGE, THE PRODUCTION PROCESS, TESTING,

AND FEEDBACK OF THE PACKAGING, DISTRIBUTION, MARKETING

CUSTOMER'S

COMMENTS.

HE SAID THE GOVERNMENT INTENDED то INTRODUCE A THIRD PARTY QUALITY CERTIFICATION SCHEME, TO OFFICIALLY RECOGNISE THOSE COMPANIES

AND ASSESSED

ACCREDITED PRACTISING TOTAL QUALITY, HAVING FIRST BEEN TO ISO GUIDE 9000

ORGANISATION FOR

STANDARDISATION.

ISSUED

BY THE

INTERNATIONAL

"AN INDEPENDENT ACCREDITING AGENCY, ASSISTED BY THE BRITISH

OFFICIALLY RECOGNISED BY THE HONG STANDARDS INSTITUTION AND

KONG GOVERNMENT, WILL BE SET UP IN THE LATTER HALF OF THIS YEAR.

"IT WILL USE LOCAL AND OVERSEAS EXPERT ASSESSORS IN VARIOUS MANUFACTURING DISCIPLINES TO PERFORM FACTORY ASSESSMENTS.

BE

"ONCE A COMPANY HAS BEEN OFFICIALLY ACCREDITED, IT WILL LISTED IN AN INDUSTRY DEPARTMENT DIRECTORY OF QUALITY ACCREDITED COMPANIES WHICH WILL BE MADE AVAILABLE ΤΟ

AGENCIES

H

WORLDWIDE, MR EVANS EXPLAINED.

COUPLED WITH THIS, THE

PURCHASING

HONG

KONG PRODUCTIVITY CENTRE WOULD

TO PACKAGE

OFFER A PRODUCT QUALITY ENHANCEMENT

FACTORY MANAGEMENT, HELPING THEM TO ACTUALLY IMPROVE THE QUALITY OF PRODUCT MANUFACTURE.

"IT IS AN ESSENTIAL COMPONENT IN THE OVERALL QUALITY IMPROVEMENT PROGRAMME AS

IS LITTLE POINT IN ASSESS ING

PRODUCT IS ACCREDITING FACTORIES IF THE ACTUAL QUALITY OF THE

THERE

AND STILL

rt

LACKING, MR EVANS SAID.

"MOREOVER, IN