XN000022-1988-09-17 — Page 6

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SATURDAY, SEPTEMBER 17, 1988

THERE WERE SEVEN COMPLAINTS

LIMITED.

AGAINST THE STAR FERRY COMPANY

THE MAIN AREAS OF COMPLAINT WERE REGULARITY OF SERVICE AND PASSENGER FACILITIES.

ADEQUACY OF SERVICE,

63 CASES

COMPLAINTS ABOUT ROAD CONGESTION TOTALLED 279 CASES, ON HONG KONG ISLAND, 113 CASES IN KOWLOON, 59 CASES IN THE NEW TERRITORIES AND 44 CASES IN TUNNEL AREAS.

FACTORS WHICH WERE ATTRIBUTABLE TO ROAD LOADING AND UNLOADING ACTIVITIES AT KERBSIDE, MATTERS, INADEQUATE ROAD CAPACITY AND ROAD WORKS.

CONGESTION INCLUDED TRAFFIC ENGINEERING

OF ALL CASES CONCERNING VEHICLES OBSTRUCTION CAUSING CONGESTION, NINE CASES OR 20 PER CENT AND 14 CASES OR 31 PER CENT WERE DIRECTED AT LORRIES AND PUBLIC LIGHT BUSES RESPECTIVELY.

132.

COMPLAINTS ABOUT TRAFFIC MANAGEMENT MEASURES ROSE FROM 121 ΤΟ

THE MAJOR AREAS OF CONCERN WERE TRAFFIC LIGHT PHASING AND TRAFFIC LANE ARRANGEMENT AT VARIOUS LOCATIONS THROUGHOUT THE TERRITORY.

COMPLAINTS CONCERNING THE MAINTENANCE OF ROADS AND ROAD FURNITURE HAD INCREASED FROM 131 CASES IN THE PREVIOUS QUARTER TO 220 THIS QUARTER.

THE MAJOR AREAS OF COMPLAINT WERE DEFECTIVE ROAD MALFUNCTIONED TRAFFIC LIGHTS AND DAMAGED TRAFFIC SIGNS/AIDS.

THE NUMBER OF TRAFFIC ENFORCEMENT CASES STOOD AT INCREASE OF 98 CASES WHEN COMPARED WITH THE FIGURES IN THE QUARTER. THESE CASES INCLUDED COMPLAINTS ON FIXED PENALTY FORMERLY CATEGORISED UNDER "MISCELLANEOUS",

THESE WERE MAINLY RELATED TO COMPLAINTS ON FIXED TICKETS, REQUESTS FOR ENFORCEMENT ACTION AGAINST ILLEGAL ABANDONED VEHICLES AND OTHER TRAFFIC OFFENCES.

SURFACES,

AN

389, PREVIOUS TICKETS

PENALTY PARKING,

L

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