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THURSDAY, JULY 30, 1987

LESS COMPLAINTS ON BUS SERVICE RECEIVED

REMAINED THE PUBLIC TRANSPORT SERVICES AND TRAFFIC CONDITIONS MAIN SUBJECTS OF PUBLIC COMPLAINTS ON TRANSPORT MATTERS, ACCORDING TO

OF THE THE 1986/87 ANNUAL REPORT RELEASED TODAY (THURSDAY).

PERIOD

A

TRANSPORT

UNIT COMPLAINTS

(TCU)

FROM APRIL BODY STANDING

1986 ΤΟ

1987 TRANSPORT UNDER THE COMPARED WITH 5,719

MARCH

DURING THE 12-MONTH COVERED BY THE REPORT, TCU, ADVISORY COMMITTEE, RECORDED 6,813 COMPLAINTS, REGISTERED IN 1985/86, AN INCREASE OF 19 PER CENT.

OUT OF THESE

COMPLAINTS 6,813

RECORDED,

CENT WERE ONE-FIFTH

41 PER SERVICES. APPROXIMATELY TRANSPORT ASSOCIATED WITH PUBLIC

OTHER MAJOR COMPLAINT CONGESTION. ROAD STEMMED FROM ENFORCEMENT AND ROAD MAINTENANCE.

AREAS WERE

THAT THE EXECUTIVE SECRETARY OF TCU, MR MOHAMMED RUMJAHN, SAID

CENT OF ALL THE COMPLAINTS ABOUT BUS SERVICES ACCOUNTED FOR 23 PER

WENT DOWN BY 5 PER COMPLAINTS RECEIVED. THE ACTUAL NUMBER HOWEVER,

IN 1986/87. THE MAIN CENT FROM 1,642 IN THE PREVIOUS YEAR TO 1,562 AREAS OF CONCERN WERE INADEQUATE SERVICE AND STANDARD OF SERVICE.

685

COMPLAINTS

ABOUT

INADEQUATE

BUS

FRANCHISED ALTOGETHER SERVICES WERE RECEIVED. BUS SERVICES FOR HONG KONG ISLAND DREW 17 PER

IN THE

SIMILAR PREVIOUS YEAR, HOWEVER CENT FEWER COMPLAINTS THAN COMPLAINTS CONCERNING KOWLOON AND THE NEW TERRITORIES ROSED BY 15 CENT.

PER

KONG ISLAND INCREASED DEMAND WAS MET BY THE AND

COMPLAINTS ABOUT INADEQUATE BUS SERVICES FOR HONG DROPPED FROM 169 IN 1985/86 TO 141 IN 1986/87. THE SOUTHERN DISTRICT FOR SERVICE IMPROVEMENT FOR THE INTRODUCTION OF THREE NEW ROUTES SERVING CHUNG HOM AP LEI CHAU.

COMPLAINTS ABOUT INADEQUATE BUS SERVICES FOR

AN

INCREASE

кок, STANLEY

KOWLOON AND

CASES

THE

OVER THE OF 64 490, NEW TERRITORIES TOTALLED

80 PER PREVIOUS YEAR. THE NEW TERRITORIES BUS SERVICES ACCOUNTED FOR

IN ACTUAL NUMBERS, CENT OF THESE COMPLAINTS, OR 398 CASES RECEIVED. THERE WAS AN INCREASE OF 96 CASES WHEN COMPARED WITH 302 THE PREVIOUS 12 MONTHS.

RECORDED IN

INADEQUATE EXTERNAL BUS COMPLAINTS ABOUT

AND THEY WERE OFTEN OF NEW TOWNS DIRECT BUS SERVICES ΤΟ URBAN KOWLOON

ΤΟ THE

DEPARTMENT FOR TRANSPORT

ROUTES

THE RESIDENTS ACCOMPANIED BY REQUESTS FOR

"THERE WERE STILL

FROM

WHICH WERE

ALL REFERRED CONSIDERATION", MR RUMJAHN SAID.

/AFTER THE