XN000022-1984-06-21 — Page 8

THURSDAY, JUNE 21, 1984

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DURING TYPHOON AND HEAVY RAINSTORMS, THE PUBLIC ENQUIRY SECTION OF CNTA OPERATES A 24-HOUR TELEPHONE ENQUIRY SERVICE (3-692255) AT THE DEPARTMENT'S HEADQUARTERS, HANDLING AN AVERAGE OF 600 CALLS A DAY.

+BECAUSE OF THEIR WIDE CONTACT WITH THE PUBLIC, PESC STAFF ALSO HELP SOLVE PERSONAL PROBLEMS AND LISTEN TO COMPLAINTS, HE SAID.

ALTHOUGH WE HAVE NO EXECUTIVE POWERS, WE OFFER ONE OF THE MANY CHANNELS THROUGH WHICH THE PUBLIC CAN SEEK REDRESS.

+COMPLAINTS CAN BE REFERRED TO, AND PURSUED BY, THE DISTRICT MANAGEMENT COMMITTEES AND THE DISTRICT BOARDS, HE SAID.

AT PRESENT, ABOUT 180 STAFF OF CNTA ARE INVOLVED IN PESC WORK. AS THEY DEAL WITH A BROAD RANGE OF SUBJECTS, THEY ARE OFTEN REQUIRED TO ATTEND PERIODICAL TRAINING AND ORIENTATION PROGRAMMES.

+WHENEVER NEW GOVERNMENT SERVICES OR NEW PROCEDURES ARE INTRODUCED, ALL CENTRES ARE IMMEDIATELY INFORMED TO ENSURE THAT REFERENCE MATERIALS ARE KEPT UP-TO-DATE, HE SAID.

THE PUBLIC ENQUIRY SERVICE HAS BEEN IN OPERATION FOR 23 YEARS NOW, OFFERING READY ASSISTANCE TO GROWING NUMBERS OF RESIDENTS.

ANY ONE WISHING TO KNOW MORE ABOUT THE SERVICES OF THE CENTRES MAY TELEPHONE OR APPROACH THE PESC OF THE CNTA HEADQUARTERS AT 13/F, WORLD SHIPPING CENTRE, 7 CANTON ROAD, HARBOUR CITY, KOWLOON (TEL, 3-692255).

LOOKING AHEAD, HE SAID, WITH THE FURTHER DEVELOPMENT OF THE DISTRICT ADMINISTRATION SCHEME, THE PUBLIC ENQUIRY SERVICE CENTRES ARE GEARING UP FOR STILL MORE RESPONSIBILITIES TO COME.+

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EXCELLENT OUTLOOK FOR PLASTIC INDUSTRY но

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THE PROSPECTS OF HONG KONG'S PLASTIC INDUSTRY LOOKED EXCELLENT, THE SECRETARY FOR TRADE AND INDUSTRY, MR E.P. HO, SAID TODAY

IT MAD BESIDES BEING AN ESTABLISHED END - PRODUCT PRODUCER, BECOME AN IMPORTANT LINKAGE INDUSTRY IN SUPPORTING HONG KONG'S ELECTRICAL AND ELECTRONICS INDUSTRIES, MR HO SAID AT A RECEPTION TO MARK THE 10TH ANNIVERSARY OF THE HONG KONG PLASTIC MATERIAL SUPPLIES ASSOCIATION.

/HE JAI

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