XN000022-1982-05-26 — Page 5

WEDNESDAY, MAY 26, 1982 ·

LORD MACLEHOSE OF BEOCH

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THE LIFE BARONY CONFERRED ON SIR MURRAY MACLEHOSE HAS BEEN GAZETTED IN THE UK BY THE NAME, STYLE AND TITLE OF BARON MACLEHOSE OF BEOCH, OF MAYBOLE IN THE DISTRICT OF KYLE AND CARRICK, AND OF VICTORIA IN HONG KONG.

EDITORS ARE ADVISED THAT HE SHOULD NOW BE REFERRED TO AS LORD MACLEHOSE OF BEOCH, OR SIMPLY AS LORD MACLEHOSE.

THE TERM +BARON+ AND THE REST OF THE TITLE ARE ONLY USED IN CERTAIN FORMAL DOCUMENTS.

TRANSPORT COMPLAINTS UNIT REPORT

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THERE HAS BEEN A STEADY REDUCTION IN THE NUMBER OF COMPLAINTS ABOUT KMB SERVICES MADE TO THE TRANSPORT COMPLAINTS UNIT, ACCORDING TO THE TCU'S LATEST QUARTERLY REPORT PUBLISHED TODAY.

AN ANALYSIS OF FIGURES COMPILED FOR A SIX-MONTH PERIOD SHOWED THAT THE NUMBER OF COMPLAINTS DROPPED FROM 153 LAST OCTOBER TO 93 IN MARCH THIS YEAR.

COMPLAINTS ABOUT CMB SERVICES, HOWEVER, SHOWED A SUBSTANTIAL INCREASE IN MARCH FROM 58 IN THE PREVIOUS MONTH TO 112, MAKING IT THE FIRST TIME THE COMPANY RECEIVED MORE COMPLAINTS THAN KMB.

+BEARING IN MIND THAT THE TOTAL PASSENGERS CARRIED BY CMB ARE ONLY ABOUT 32 PER CENT OF THOSE CARRIED BY KMB, IT IS APPARENT THAT THE TRAVELLING PUBLIC ARE GETTING MORE DISSATISFIED WITH CMB SERVICES, THE TCU REPORT NOTED.

THE REPORT ALSO POINTED OUT THAT A LARGE PROPORTION OF THE 1 257 COMPLAINTS MADE IN THE FIRST THREE MONTHS OF THIS YEAR WERE STILL ABOUT PUBLIC TRANSPORT SERVICES.

WHILE THE TWO BUS COMPANIES ACCOUNTED FOR 448 OF THE 670 COMPLAINTS. THE HONG KONG AND YAUMATE I FERRY COMPANY

HAD 61, TAXIS 46 AND MAXICABS 40 COMPLAINTS.

ROAD CONGESTIONS WERE ANOTHER SOURCE OF COMPLAINT AND THE NUMBER ROSE FROM 165 IN THE LAST THREE MONTHS OF 1981 TO 194 IN THE FIRST THREE MONTHS OF THIS YEAR.

UNEXPECTED CONGESTION AT REPULSE BAY ROAD FOLLOWING THE INSTALLATION OF TRAFFIC LIGHTS RESULTED IN 20 COMPLAINTS WITHIN FIVE DAYS IN MARCH. THE PROBLEM WAS RESOLVED AS SOON AS THE COMPLAINTS WERE BROUGHT TO THE ATTENTION OF THE TRAFFIC ENGINEERS, THE TCU REPORT SAID.

THE TCU'S SECOND QUARTERLY REPORT FOR 1981-82 WAS ENDORSED BY THE TRANSPORT ADVISORY COMMITTEE AT ITS MEETING YESTERDAY (TUESDAY).

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