SUNDAY, JULY 24, 1977
COMPUTERISED WATER BILLING STARTS ON WEDNESDAY
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THE P.W.D.'S WATER SUPPLIES DEPARTMENT WILL BEGIN ISSUING THE FIRST OF ITS NEW COMPUTERISED WATER ACCOUNTS ON WEDNESDAY (JULY 27).
COMPUTER BILLS WILL BE ISSUED FIRST TO TRADE CONSUMERS OF WHICH THERE ARE A TOTAL 74,000 IN HONG KONG, WHO ACCOUNT FOR MORE THAN 40 PER CENT OF THE TOTAL WATER CONSUMPTION.
COMPUTER ISATION WILL BE EXTENDED TO THE REST OF HONG KONG'S 720,000 REGISTERED CONSUMERS OVER THE NEXT FEW MONTHS.
ABOUT 5,000 BILLS WILL BE SENT OUT ON WEDNESDAY TO LAUNCH THE COMPUTER ACCOUNTING. THEY WILL COVER TRADE CONSUMERS IN WAN CHA AND THE EASTERN PART OF HONG KONG ISLAND.
+COMPUTER ISATION WILL IMPROVE THE ISSUE OF WATER BILLS AND REMINDER BILLS, PROCESS INDIVIDUAL ACCOUNTS AND THE CONTROL LEDGERS AND ALSO PROVIDE A QUICKER RESPONSE TO CUSTOMER QUERIES,+ A WATER SUPPLIES DEPARTMENT SPOKESMAN SAID TODAY.
+COMPUTER BILLS WILL ALSO HAVE A MORE INFORMATIVE FORMAT, PROVIDING SUCH ADDITIONAL DATA AS THE CUSTOMER'S METER NUMBER, DEPOSIT NUMBER AND AMOUNT, PREVIOUS READING DATE AND BALANCE BROUGHT FORWARD FROM THE LAST BILL.
+AN IMPORTANT POINT WHICH TRADE ACCOUNT CONSUMERS SHOULD NOTE IS THAT THEIR ACCOUNT NUMBERS HAVE BEEN REPLACED BY NEW ONES COMPRISING 14 DIGITS.+
THE SPOKESMAN SAID THE DEPARTMENT'S CONTINUING PROGRAMME TO IMPROVE EFFICIENCY AND CONSUMER SERVICES HAD PROMPTED THE INTRODUCTION OF COMPUTER ACCOUNTING. A RAPID RISE IN THE NUMBER OF REGISTERED CONSUMERS HAD ALSO MADE COMPUTER BILLING INEVITABLE.
+AT PRESENT, NEW ACCOUNTS ARE COMING IN AT THE RATE OF 4,500 A MONTH, HE SAID.
THE BILLING SCHEDULE FOR BOTH TRADE AND DOMESTIC CONSUMERS WILL NOT BE AFFECTED BY COMPUTER ISATION, AND ALL REGISTERED CONSUMERS SHOULD EXPECT TO CONTINUE TO RECEIVE THEIR BILLS AT
INTERVALS OF ONCE EVERY FOUR MONTHS.
FOR THE TIME BEING, DOMESTIC AND OTHER CONSUMERS WILL CONTINUE TO BE BILLED UNDER THE PRESENT SYSTEM. THEY WILL BE COMPUTER ISED AFTER THE TRADE ACCOUNTS HAVE BEEN ESTABLISHED AND ARE OPERATING SMOOTHLY.
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