XN000022-1972-10-22 — Page 4

4

Sunday, October 22, 1972

He pointed out for example that application forms for the renewal of

a passport are quite different from those for the replacement of a passport

which has expired.

This new arrangement is part of a series of changes the department

is making in an attempt to improve services to members of the public.

"Our ultimate aim is to make our service as simple, convenient and

quick for the people as possible," the spokesman said.

The enquiries section, established in 1969, also provides as part

of its daily routine a form filling service to those who find this undertaking

forbidding.

At present, it is manned by six persons at the Immigration Department

headquarters in International Building and by one person at each branch

office.

Release Time: 3.00 p.m.