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The Victim's Charter seeks to answer these difficulties by setting out a number of broad principles to guide members of law enforcement agencies, government departments and other organisations concerned with victims of crime. principles are:
The victim's right:
to be treated with courtesy and respect
to have a proper response to complaints of crime
to information as regards the crime reporting
These
to information as regards the crime investigation and prosecution,
to proper facilities at court
to be heard
to seek protection
to privacy and confidentiality
to prompt return of property
to support and aftercare, and
to seek compensation
In return, members of the community are expected to help maintain law and order, through:
abiding by the law
taking proper precautions to prevent crime
reporting crime, corruption and any suspicious circumstances
co-operating with the law enforcement agencies on request
giving any assistance they reasonably can at an incident when asked to do so by the law enforcement agencies, and